Service Advisor, Service Admin

4 weeks ago


Sheffield, United Kingdom Nicholas Associates Full time

Position : Service Administrator

Sector : Engineering/Manufacturing

Location : Sheffield

Salary : £25,000

Shifts : Days regular 37.5 hours

Main Duties:

Act as the first point of contact for incoming calls
Liaise with colleagues to prioritize customer scheduling
Review engineer work reports
Data Entry / reporting
Cross reference various reports, extracting key data for reporting
Raise purchase orders
Order access equipment/ materials when/ if necessary
Update asset registers and compliance documentation
Any additional tasks when required by senior colleagues
Monitoring Hub inbox and ensuring the relevant people are passed emails if required/deal with relevant emails.
Act as the first point of contact for incoming calls
Liaise with colleagues to prioritize customer scheduling
Contact Customers to confirm Engineer availability and schedule
Allocate Engineer work and review engineer work reports
Data Entry
Cross reference various reports, extracting key data for reporting
Raise Purchase Orders
Order access equipment/ materials when/if necessary
Update asset registers and compliance requirements
Any additional tasks when required by Senior colleagues

About you:

* 1-2 years' experience in manufacturing, either in a quality, admin, or technical role

* Strong organisational skills and the ability to prioritise jobs

* Excellent interpersonal and communication skills

* A high level of attention to detail

* Good organisational skills

* Proficient user of MS Office in particular Word and Excel



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