IT Service Desk Team Lead
3 weeks ago
IT Service Desk Team Lead (IT Ops/ Applications)
Manchester
£60,000 per annum
* Proactively identify & address issues to minimise downtime, ensuring optimal performance.
* Work closely with the development team to maintain and improve system reliability
* Lead new initiatives to enhance service desk best practice
* Implement best practice for Incident Management , resolution and efficiency
* Collaborate with wide stakeholders to optimise system performance
* Lead and mentor a team of support analysts. Were looking for someone from either an IT Support or Application support background that is used to driving efficiency and best practice across a team. This is not a hands on role but is focused around driving performance and efficiency This is a fantastic opportunity for someone looking to work in a fast paced environment who enjoys problem solving and bringing the best out of people A flexible hybrid role, you must be a commutable distance from Manchester for a couple of days a week in the office. #J-18808-Ljbffr
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