IT Service Desk Team Leader, Remote

2 weeks ago


Manchester, United Kingdom Chassam Recruitment Limited. Full time

Service Desk Team Leader
Are you an IT Service Desk Team Leader who is looking for a new challenge? The role will have responsibility for managing approximately 9 Service Desk analysts. As the manager of the team you will ensure the staff have the relevant training and development to ensure excellent customer service is delivered as well as managing the day to day running of an ITIL service desk function.
As the Service Desk Team lead you will be in charge of:
Asset and Configuration Management
Continual Service Improvement
Customer Service Management
Service Focus
Service Reporting
ITIL Certified
Proven Record of people management
Strong Ability to train, develop, mentor and support team members
Experience as a hands-on Service Desk Team Lead
Experience of Supporting the delivery of ICT Strategic projects
Interviews are being held ASAP
#



  • Manchester, United Kingdom Chassam Recruitment Limited. Full time

    Service Desk Team Leader Are you an IT Service Desk Team Leader who is looking for a new challenge? The role will have responsibility for managing approximately 9 Service Desk analysts. As the manager of the team you will ensure the staff have the relevant training and development to ensure excellent customer service is delivered as well as managing the...


  • Manchester, United Kingdom Chassam Recruitment Limited. Full time

    IT Service Desk Team Leader Chassam Recruitment are recruiting an IT Service Desk Team Leader for a leading company in Manchester. The role will be a mixture of home and office based. This is an exciting position where you will have responsibility for the ICT Service Desk team. My client has an exceptionally busy service desk, and the role encompasses a...


  • Manchester, United Kingdom Chassam Recruitment Limited. Full time

    IT Service Desk Team Leader Chassam Recruitment are recruiting an IT Service Desk Team Leader for a leading company in Manchester. The role will be a mixture of home and office based. This is an exciting position where you will have responsibility for the ICT Service Desk team. My client has an exceptionally busy service desk, and the role encompasses a...

  • Team Leader

    2 weeks ago


    Manchester, United Kingdom Remote Worker Ltd Full time

    2 days ago Be among the first 25 applicants Guidant Global are currently seeking a number of accomplished Team leaders to join our growing teams. We are looking for individuals with experience training, leading, developing, and supervising team performance. Within this role you will oversee and nurture direct reports who are responsible for a variety of...


  • Manchester, United Kingdom Chassam Recruitment Limited. Full time

    Service Desk Team Leader Are you an IT Service Desk Team Leader who is looking for a new challenge? If so, I am currently recruiting for an exciting position! My client is a growing and forward-thinking organisation looking to add more experience into their team. The role will have responsibility for managing approximately 9 Service Desk analysts. As the...


  • Manchester, United Kingdom Chassam Recruitment Limited. Full time

    Service Desk Team Leader Are you an IT Service Desk Team Leader who is looking for a new challenge? If so, I am currently recruiting for an exciting position! My client is a growing and forward-thinking organisation looking to add more experience into their team. The role will have responsibility for managing approximately 9 Service Desk analysts. As the...


  • Manchester, United Kingdom Atlanta Group Full time

    We are one of the fastest growing insurance brokers in the market, made up of some amazing heritage brands. With Autonet, Carole Nash and Swinton Group, we have over 100 combined years of experience. Our people are the reason why we are the success we are today. There’s never been a better time to join us and be part of our story. **About the...


  • Manchester, United Kingdom Ardonagh Advisory Full time

    About the role Working on a busy and fast paced Service Desk, as Service Desk Team Leader, you will: Coordinate the service desk team members in their daily duties of attending to clients who come to make inquiries and facilitate good customer service culture in team members. Evaluate and assess service delivery performance metrics and carry out...


  • Manchester, United Kingdom Atlanta Group Full time

    We are one of the fastest growing insurance brokers in the market, made up of some amazing heritage brands. With Autonet, Carole Nash and Swinton Group, we have over 100 combined years of experience. Our people are the reason why we are the success we are today. There’s never been a better time to join us and be part of our story. About the role ...


  • Manchester, United Kingdom Chassam Recruitment Limited. Full time

    IT Service Desk Team Leader Chassam Recruitment are recruiting an IT Service Desk Team Leader for a leading company in Manchester. The role will be a mixture of home and office based. This is an exciting position where you will have responsibility for the ICT Service Desk team. My client has an exceptionally busy service desk, and the role encompasses a...


  • Manchester, United Kingdom Workingmums Full time

    From infrastructure and cloud solutions to cyber security, managed services and beyond, LIMA's partnership-based working style enables businesses to achieve their most ambitious goals and deliver long-term value. In over 25 years, it's made us a trusted provider to UK organisations across the public and private sectors.We are recruiting for a ...


  • Manchester, United Kingdom Workingmums Full time

    From infrastructure and cloud solutions to cyber security, managed services and beyond, LIMA's partnership-based working style enables businesses to achieve their most ambitious goals and deliver long-term value. In over 25 years, it's made us a trusted provider to UK organisations across the public and private sectors.We are recruiting for a Service Desk...


  • Manchester, United Kingdom Network Plus Services Limited Full time

    Plant Hire Desk Team Leader Our role Due to rapid growth and expansion of the business there is an opportunity for a Plant Hire Desk Team Leader to join the plant hire department. Overseeing thousands of individual hires across a nationwide supplier base. Working in a fast-paced challenging environment the successful candidate will be expected to manage...


  • Manchester, United Kingdom Network Plus Services Limited Full time

    Plant Hire Desk Team Leader Our role Due to rapid growth and expansion of the business there is an opportunity for a Plant Hire Desk Team Leader to join the plant hire department. Overseeing thousands of individual hires across a nationwide supplier base. Working in a fast-paced challenging environment the successful candidate will be expected to manage...


  • Manchester, United Kingdom Network Plus Services Limited Full time

    Plant Hire Desk Team LeaderOur roleDue to rapid growth and expansion of the business there is an opportunity for a Plant Hire Desk Team Leader to join the plant hire department. Overseeing thousands of individual hires across a nationwide supplier base. Working in a fast-paced challenging environment the successful candidate will be expected to manage demand...


  • Manchester, United Kingdom Network Plus Services Limited Full time

    Plant Hire Desk Team LeaderOur roleDue to rapid growth and expansion of the business there is an opportunity for a Plant Hire Desk Team Leader to join the plant hire department. Overseeing thousands of individual hires across a nationwide supplier base. Working in a fast-paced challenging environment the successful candidate will be expected to manage demand...


  • Manchester, United Kingdom Network Plus Services Limited Full time

    Plant Hire Desk Team LeaderOur roleDue to rapid growth and expansion of the business there is an opportunity for a Plant Hire Desk Team Leader to join the plant hire department. Overseeing thousands of individual hires across a nationwide supplier base. Working in a fast-paced challenging environment the successful candidate will be expected to manage demand...


  • Greater Manchester, United Kingdom Network Plus Services Limited Full time

    Plant Hire Desk Team LeaderPlease make an application promptly if you are a good match for this role due to high levels of interest. Our role Due to rapid growth and expansion of the business there is an opportunity for a Plant Hire Desk Team Leader to join the plant hire department. Overseeing thousands of individual hires across a nationwide supplier...

  • Service Desk Analyst

    2 weeks ago


    Manchester, United Kingdom Owen Daniels Consultancy Full time

    **ROLE - IT Service Desk Analyst** **LOCATION - Manchester** **SALARY - £30,000 - £35,000** **PERMANENT** We have partnered with a global consumables manufacturing company based in Manchester who are going through a period of growth right now and are hiring for an IT Service Desk Analyst on a full-time, permanent basis. This IT Service Desk Analyst will be...

  • Service Desk

    5 days ago


    Rochdale, Greater Manchester, United Kingdom Agilisys Full time

    Title: Service Desk Analyst 12 month FTC Division: IT Shared Services – Service Desk  Service Desk Team Lead  • Are you ready to drive digital transformation and innovation within a dynamic organisation focused on delivering exceptional public services? • Do you have a passion for helping clients harness the power of technology to solve complex...