Business Support Manager

4 weeks ago

United Kingdom VP PLC Full time

As a Business Support Manager , you will be a key support in the region, reporting to and working alongside the Regional Director to support with the efficient operation of the North of England and Scotland Region (covering from Middlesbrough in the South to Inverness in the North).

Key Responsibilities
  1. Monitor and support all regional branches in achieving operational efficacy
  2. Assist the Regional Director in ensuring appropriate branch operational cover at all times
  3. Ensure Branch Managers roll out training for new initiatives such as Safety Guardian, toolbox talks, new systems, procedures, policies, etc.
  4. Ensure effective and efficient service is provided to all customers interacting with branches and across the region
  5. Work alongside the Regional Sales Team to support the Branch Managers in winning and retaining spending accounts
  6. Ensure scheduled stock checks and regular asset checks are completed
  7. Ensure damage costs are managed appropriately across the region
  8. Regional operational management of the tachograph system
  9. Support Branch Managers in the effective coaching of employees and management of the vehicle monitoring system
  10. Ensure Branch Managers meet all asset KPI targets
  11. Identify and recruit regional employees with the right potential in line with company policy
  12. To ensure regional individuals are trained effectively to be able to carry out their roles
  13. Work throughout the region to ensure compliance with HSE Legislation and Company policy
  14. When necessary, carry out any duties within your skill and competence to assist the smooth running of the business
What We’re Looking For

Proven stakeholder management experience
Ability to effectively prioritize workload at a high level
Evidence of continuous revenue and profit growth
Highly motivated with strong commercial skills at all levels
Proof of ability to lead and manage complex situations
Full P&L understanding and application required
Comfortable using IT equipment and MS Office packages
Flexibility is essential as travel is required across the region
Valid driving license - Essential
Previous experience within rental, multi-site, small tools, construction or related retail - Desirable
Multi-site management experience - Desirable

The ideal candidate will have Hire Industry experience and knowledge of small tools, although this is desirable, it is not essential. We are looking for someone with management experience who will be flexible with traveling.

What We Can Offer You

Competitive salary
Competitive annual bonus scheme
Monday – Friday working hours, no weekends
Salary sacrifice pension
Company car
25 days holiday, plus bank holidays
Additional holiday purchase scheme
Free Tool Hire
Life Assurance cover 3x salary
Share save scheme
Eye care vouchers
Recommend a friend scheme
Learning & Development – commitment to upskilling and developing our people, structured in-house training available alongside external training where required
Cycle to work scheme
Long service recognition
My Vp discounts – a variety of discounts and rewards on thousands of well-known brands
Discounts on HP products
EE mobile contract discount offers
Gym discounts
Health Shield (discounted premiums on health care cash plan)
Regit Assist 24/7 accident helpline – free joining

A Little Bit About Us

Brandon Hire Station is the leading provider of tool and equipment hire in the UK. Our commitment to exceptional customer support services is unmatched in the industry. We guarantee timely delivery of our tools and equipment through our branded vehicles and FORS accredited drivers. Plus, with our 'Everyday Product Hire Guarantee', you can trust that our most hired products are always available at every branch, every day, collected or delivered throughout the UK.

At Brandon Hire Station, we're actively looking for passionate individuals to join our team. We're committed to providing the highest level of service to our customers and we're always on the lookout for like-minded professionals who share our dedication to excellence. If you're interested in working for a company that's committed to providing exceptional customer support services, we invite you to apply for a position with Brandon Hire Station today.

Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.

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