SC Cleared Problem Manager
2 weeks ago
Job Title: SC Cleared Problem Manager
Location: Barrow 2-3 times a week
Salary/Rate: £400-£493 per day
Start Date: 29/04/24
Job Type: Contract - Inside IR35
We have an exciting opportunity now available with one of our sector-leading consultancy clients They are currently looking for a skilled SC Cleared Problem Manager to join their team for a six-month contract. Job Responsibilities/Objectives
You will be responsible for the management of the Problem process in scope of the Service Support ITIL processes. The goal of Problem Manager is to prevent, remove or minimise the adverse impact of Incidents and Problems on the business that is caused by errors within the IT Infrastructure. 1. Performs proactive and re-active investigations for simple problems usually limited to single SDO or internal Service Desk problems, assure timely delivery of the results.
2. Completes regular standard tasks following given prioritisation.
3. Follows procedural activities described in the Problem Management documentation.
4. Provides the analysis of the aggregate incident data to identify key trends.
5. Collects data for the resolution of the investigated problems and root cause analysis requiring the input of the multiple functions/SDO's.
6. Assuring the analysis of the aggregate incident data to identify key trends.
7. Provides input into Known Error DB and KM systems.
8. Uses knowledge recorded in the KM systems.
9. Provides advice and assistance to SDOs to support a globally consistent approach to operational processes.
10. Effectively uses working relationships with Customers and Suppliers.
11. Participate in continuous service improvement.
12. Is aware of the service performance and supports improvements implementation.
13. Review and quality check RCA templates.
14. Proactively monitors the Incidents to identify trends Required Skills/Experience
The ideal candidate will have the following: 1. Ability of managing virtual teams to deliver Problem Management process and working cross functionally.
2. Ability to develop training material, schedule and facilitate training sessions for internal and external resources, mentoring skills.
3. Computer systems knowledge, integration, and architecture concepts.
4. Experience in various Problem Management reactive and proactive techniques supported by understanding of statistics and quality management concepts.
5. Good Management and communication skills, hosting and facilitating of Problem Management meetings.
6. Problem solving skills
7. Understanding of cross systems interrelations in context of the global business process.
8. Understanding of Service Management Framework. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer
Not with standing any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement. #J-18808-Ljbffr
-
SC Cleared Infrastructure Architect
2 months ago
Barrow-In-Furness, Cumbria, United Kingdom CONVENTUS SOLUTIONS LIMITED Full timeSC Cleared Infrastructure Architect :: Conventus SC Cleared Infrastructure Architect Location: Barrow / Hybrid Duration: 6 Months+ Rate £650 per day (Inside IR35) Hold SC clearance - sole UK National. Working as part of a team remotely or on a client site, in collaboration with Project Managers, SMEs and Architects to deliver projects on time and...
-
Ground Worker with Sc Clearance
4 weeks ago
Barrow-In-Furness, United Kingdom TKM Construction Recruitment Full timeTKM Construction Recruitment are acting as an employment agency. We are currently seeking an experienced groundworker to start for our client based in Barrow. Applicants must be SC cleared or be willing to undertake the process. **Minimum requirements**: - A valid CSCS - SC Clearance - PPE - Previous relevant experience - Two references upon...
-
Manager, Implementation Consulting
2 weeks ago
Barrow-In-Furness, Cumbria, United Kingdom Square One Resources Ltd Full timeJob Type: Contract - Inside IR35 We have an exciting opportunity now available with one of our sector-leading consultancy clients! They are currently looking for a skilled SC Cleared Problem Manager to join their team for a six-month contract. You will be responsible for the management of the Problem process in scope of the Service Support ITIL processes....
-
Sc Cleared Health Physics Monitors
4 weeks ago
Cumbria, United Kingdom Scantec Full timeWe are currently recruiting for a team of SC cleared Health Physics Monitors at Sellafield. Rate: £25.00ph (PAYE only) (Plus lodge allowance and travel allowance) Hours: Monday - Friday 07:45am - 16:20pm 39 hours per week (core hours) Occasional weekend and night shift work may be available Duration: Minimum 12 months work Essential: SC Clearance NVQ...
-
Availability & Capacity Manager
2 weeks ago
Barrow-In-Furness, Cumbria, United Kingdom Henderson Scott Full timeAvailability & Capacity Manager (SC Cleared) Location: Barrow (2/3 days per week) Duration: 6 Months + Extensions Rate: £470 per day Role Description: The scope of the Availability Management Function Lead role in Service Management is to ensure management of the account function are achieved Skills/Experience: Ability to develop training material,...
-
Availability & Capacity Manager
2 weeks ago
Barrow-In-Furness, Cumbria, United Kingdom Henderson Scott Full timeAvailability & Capacity Manager (SC Cleared) Location: Barrow (2/3 days per week) Duration: 6 Months + Extensions Rate: £470 per day Role Description: The scope of the Availability Management Function Lead role in Service Management is to ensure management of the account function are achieved Skills/Experience: Ability to develop training material,...
-
Availability & Capacity Manager
2 weeks ago
Barrow-In-Furness, Cumbria, United Kingdom Henderson Scott Full timeAvailability & Capacity Manager (SC Cleared) Location: Barrow (2/3 days per week) Duration: 6 Months + Extensions Rate: £470 per day Role Description: The scope of the Availability Management Function Lead role in Service Management is to ensure management of the account function are achieved Skills/Experience: Ability to develop training...
-
Availability & Capacity Manager
2 weeks ago
Barrow-In-Furness, Cumbria, United Kingdom Henderson Scott Full time €6Availability & Capacity Manager (SC Cleared) Location: Barrow (2/3 days per week) Duration: 6 Months + Extensions Rate: £470 per day Role Description: The scope of the Availability Management Function Lead role in Service Management is to ensure management of the account function are achieved Skills/Experience: Ability to develop training...
-
Availability & Capacity Manager
4 weeks ago
Barrow-In-Furness, Cumbria, United Kingdom Henderson Scott Full timeAvailability & Capacity Manager (SC Cleared) Location: Barrow (2/3 days per week) Duration: 6 Months + Extensions Rate: £470 per day Role Description: The scope of the Availability Management Function Lead role in Service Management is to ensure management of the account function are achieved Skills/Experience: Ability to develop training...
-
Availability & Capacity Manager
4 weeks ago
Barrow-In-Furness, Cumbria, United Kingdom Henderson Scott Full timeAvailability & Capacity Manager (SC Cleared) Location: Barrow (2/3 days per week) Duration: 6 Months + Extensions Rate: £470 per day Role Description: The scope of the Availability Management Function Lead role in Service Management is to ensure management of the account function are achieved Skills/Experience: Ability to develop training...
-
Availability & Capacity Manager
1 month ago
Barrow-In-Furness, Cumbria, United Kingdom Henderson Scott Full timeAvailability & Capacity Manager (SC Cleared) For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on. Location: Barrow (2/3 days per week) Duration: 6 Months + Extensions Rate: £470 per day Role Description: The scope of the Availability Management Function Lead role in Service Management is...
-
Availability & Capacity Manager
2 months ago
Barrow in Furness, United Kingdom CareerBliss Full timeAvailability & Capacity Manager (SC Cleared) Location: Barrow (2/3 days per week) Duration: 6 Months + Extensions Rate: £470 per day Role Description: The scope of the Availability Management Function Lead role in Service Management is to ensure management of the account function are achievedSkills/Experience: Ability to develop training material,...
-
Availability & Capacity Manager
2 weeks ago
Barrow-In-Furness, United Kingdom Henderson Scott Full timeAvailability & Capacity Manager (SC Cleared) Location: Barrow (2/3 days per week) Duration: 6 Months + Extensions Rate: £470 per day Role Description: The scope of the Availability Management Function Lead role in Service Management is to ensure management of the account function are achievedSkills/Experience: Ability to develop training material,...
-
Consultant - Defence Submarine Specialist
1 month ago
Barrow-In-Furness, United Kingdom Sanderson Recruitment Plc Full time**Consultant - Defence Submarine Specialist****: - SC Security Cleared Project** Locations: Hybrid 2-3 days in Barrow in Furness Duration: 6 Months Rolling (Long term Programme) Rate: £500 - £800 per day This is an opportunity to join a thriving consultancy who are driving new and bold solutions within Defence, Government, National Security and the...
-
Availability & Capacity Manager
2 months ago
Barrow in Furness, United Kingdom Henderson Scott Full timeAvailability & Capacity Manager (SC Cleared) Location: Barrow (2/3 days per week) Duration: 6 Months + Extensions Rate: £470 per day Role Description: The scope of the Availability Management Function Lead role in Service Management is to ensure management of the account function are achievedSkills/Experience: Ability to develop training material,...
-
Availability & Capacity Manager
1 month ago
Barrow-in-Furness, United Kingdom Henderson Scott Full timeAvailability & Capacity Manager (SC Cleared)For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on. Location: Barrow (2/3 days per week) Duration: 6 Months + Extensions Rate: £470 per day Role Description: The scope of the Availability Management Function Lead role in Service Management is to ensure...
-
SC Network Engineer
2 weeks ago
Barrow-in-Furness District, United Kingdom Undisclosed Company Full timeRole Title: Network Engineer (SC Cleared) Duration: 6 Months Location: Hybrid - Occasional travel to Barrow Market RateWould you like to join a global leader in consulting, technology services and digital transformation?Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and...
-
Project Manager
4 weeks ago
Barrow in Furness, United Kingdom Matchtech Full timeThe RoleThis is a management role within the Starategic Projects Delivery team, the incumbent will have extensive knowledge of Project Management in the Construction Sector gained through experience.This is a GG12 role managing a single team running a medium-sized project known as "Portland Walk".Role Responsibilities:Not limited to...Accountable for the...
-
Senior Implementation Specialist
1 month ago
Barrow in Furness, United Kingdom People Source Consulting Full timeRole: Senior Implementation Specialist 📍 Location: Barrow-in-Furness, United Kingdom (onsite) 🗓 Duration: 6 weeks - likely extension 💷 Rate: (€per day) are open to negotiation. Experis are looking for an SC cleared resource who is capable of deploying our client's Cyber Security Vault for various clients. Must have skills: Cyber...
-
Principal Engineer
4 weeks ago
Barrow-In-Furness, Cumbria, United Kingdom Morson Talent Full timeOur client is seeking Principal Engineers with skills in Configuration Management and Change Management, for contract positions offering hybrid working with 1-2 days per month needed on-site. They will apply their subject matter expertise and domain experience to support submarine programmes through the formalised application of configuration management to...