Implementations Coordinator

4 weeks ago


Hemel Hempstead Hertfordshire, United Kingdom ITAB Shop Concept AB Full time

The Project Control Coordinator (PCC), reporting into the Operations Manager, co-ordinates project activity to support sales opportunities for the supply of equipment and services for the retail sector.
A fundamental responsibility of the PCC is to ensure that all physical activity is reflected accurately in our ERP system through the administration of Sales Orders and other connected ERP processes. Working in partnership with the Operations Manager within the designated customer team, this role will ensure that all activity is visible and reported accurately into Salesforce or other reporting tools such as bespoke project trackers. The role is also key to the customer team being able to deliver project activity to the agreed commercial profit targets and ensure that the activity follows agreed company processes and standards.
Detailed equipment and services quotations to the end client (usually a retailer or their appointed Main Contractor)
Sales order entry using our ERP software.
Commercial invoices for exporting goods overseas.
Project co-ordination with other departments such as Procurement, Warehouse, Design, Sales, Finance and Site Project Managers
General office-based tasks to support operational activity.
Using customer online portals to manage programme requirements.
Liaising with Main Contractors and Quantity Surveyors as required
Expediency & Accuracy of data entry of equipment and service rows on sales orders
Accurate and reliable data entry of delivery dates/times and to ensure these match other operational factors.
Competent in the use of Microsoft 365 (Word, Excel, Outlook)
Competent in the use of ERP software
Basic understanding of Commercial principles such as cost price, sell price, gross profit etc.
Basic understanding of project delivery principles such as Project timelines, order of events, logistical requirements
Aptitude to read technical store planning drawings and recognise equipment and overall dimensions to aid equipment selection and call off.
Ability to efficiently gather information from different parts of the business, such as Warehouse, Logistics, Procurement and Manufacturing relating to the delivery of retail installation projects.
Briefing skills (written and spoken articulation) to the Implementation team on the key requirements for delivery and installation in line with the agreed process
Ability to communicate with Production, Warehouse, Project Management, and Implementation teams in a busy and high-pressure environment.
Willingness to be flexible with working hours to respond to the needs of the business.
Please note that our applications are handled ongoing throughout the process, and we accept applications via our website.
With our expertise, long-term relations and innovative solutions ITAB is at the forefront as partner in the retail business.
ITAB offers career opportunities in an international workplace.



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