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IT Training Administrator

2 months ago

London, United Kingdom Noble Restaurant Group Ltd Full time €30,000 - €35,000

Noble Restaurant Group
Location: London (FULL TIME HEAD OFFICE - BAKER STREET)
About Us: Noble Restaurant Group is a leading name in the hospitality industry, renowned for our exceptional dining experiences and innovative approach to customer service. Job Purpose: The Systems Administrator is responsible for the management, maintenance, and optimization of our IT systems and infrastructure. This role ensures the smooth operation of our technology systems across multiple restaurant locations and the central office, supporting our staff in delivering exceptional service to our customers.

IT Systems Management:
Manage and maintain the Microsoft 365 suite, ensuring efficient user management across the company.
Oversee the functionality and performance of IT systems, diagnosing and resolving any issues that arise.
Network and Hardware Support:
Provide broad IT support, including network setup, hardware troubleshooting, and software maintenance for both the office and restaurant locations.
Inventory Management:
~ Oversee and manage IT inventory, ensuring all equipment is accounted for and in working order.

AI Tools and Automation:
~ Implement and manage new AI tools and automation processes to improve efficiency and productivity across the company.

Oversee user permissions, ensuring secure access to IT services and applications.
User Education and Training:
Provide training and support to staff on new software installations and IT system changes.
Conduct workshops and training sessions to improve technology usage across the company.
Administer data backup and disaster recovery strategies, ensuring swift resolution of system failures and data loss incidents.

Maintain comprehensive documentation of IT systems usage, end-user demands, and recurring issues.
Proven experience as a Systems Administrator or IT Manager.
Proficiency in Microsoft 365 suite.
Broad knowledge of IT, networks, and hardware/software troubleshooting.
Experience with AI tools and automation.
Challenges and Opportunities: This role offers the unique opportunity to manage IT systems in a dynamic and fast-paced restaurant environment.