HR & Learning and Development Lead

YPO is a global leadership community of more than 38,000 chief executives who are driven by the belief that the world needs better leaders. Engaging in peer learning opportunities and exceptional experiences, our members are part of an inclusive community of open sharing and trust.
YPO is seeking a Digital Learning Experience Design Manager (internal title) to support the development, improvement, and integration of YPO Learning Department's digital learning infrastructure, with a primary focus on the custom content management system (CMS) and interactive learning experiences.

Professional level English fluency (verbal and written) is required.

YPO is a remote-first organization. This role is work-from-home but will require travel up to 20%. This is an international consultant contract as we are not an employer in the United Kingdom. The initial contract is through Sept 2026 with the possibility of repeated annual renewal.

The Digital Learning Experience Design Manager supports the development, improvement, and integration of YPO Learning Department's digital learning infrastructure, with a primary focus on the custom content management system (CMS) and interactive learning experiences. This role supports internal teams across the Learning department by managing tools, processes, and digital strategies that drive scalable content, enhance learner engagement, and support operational growth. The manager collaborates cross-functionally with IT, content creators, designers, and other stakeholders to ensure consistency, accessibility, and innovation across all digital learning platforms and touchpoints.

Manage the CMS, ensuring it supports content scalability, intuitive user experience, and seamless integration of learning assets.
Deliver recurring presentations and demos to internal teams showcasing new tools, platforms, or digital strategies that support content creation and enhance member learning engagement. In conjunction with IT and HR when appropriate.
Identify and implement innovative approaches to digital learning to enhance Learning content. This includes AI integration, gamified experiences, and personalized pathways for in-person and digital programs.
Partner with internal teams to operationalize their ideas by offering creative consultation, identifying appropriate digital tools, and supporting the creation of engaging content and gamified elements.
Leverage content analytics, engagement metrics, and user feedback to identify underperforming digital content; implement data-driven improvements to increase effectiveness and accessibility.
Work with Learning Operations to establish and manage an intake process for digital learning support requests from internal teams, ensuring alignment with platform capabilities, timelines, and best practices.
Work with the Learning Marketing Manager to build and maintain a centralized library of reusable content templates, visual assets, and brand-aligned design elements to support fast, consistent content creation across teams.
Collaborate with the Learning team to embed digital components into live events and programs—supporting pre-event preparation, real-time participation, and post-event reinforcement.
Ability to manage and evolve a CMS, with a focus on scalable content architecture, intuitive navigation, and accessibility.
Knowledge of HTML, CSS, and JavaScript.
Strong understanding of UX design principles and their application in learning content and component design.
Ability to guide others through digital learning development, including prototyping and platform matching.
Analytical mindset with the ability to use content metrics and learner feedback to inform continuous improvement.
Strong project management skills, including intake design, resource coordination, and iterative testing.
5+ years of experience in digital learning, learning experience design, CMS management, or instructional technology.
~ Proven experience leading content system evolution or digital platform improvements across departments or projects.
~ Experience in designing or supporting gamified, AI-enhanced, or modular content solutions.
~ Demonstrated ability to implement and manage creative workflows for content development and experimentation.
~ Experience analyzing engagement data and using metrics to guide decisions around UX, accessibility, and content structure.


EDUCATION/TRAINING/CERTIFICATION
Bachelor’s degree or equivalent experience in instructional design, UX/UI, digital media, educational technology, or a related field.
Certifications in UX design, Agile project management (e.g., Ability to work flexible and/or extended hours as needed to accommodate members and team membersin multiple time zones.
Ability to work for extendedhours at a computer screen.
Willingness and ability to travel, domestically and internationally, without restrictions, up to 20% per year.

YPO takes pride in supporting a diverse workforce and demonstrates this through its policies and practices. YPO does not discriminate in recruiting, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.