Resident Liaison Officer

3 weeks ago


Kingston upon Thames Greater London, United Kingdom 18 Recruitment Limited Full time

Our client is a leading Social Housing Contractor are looking to recruit a Resident Liaison Officer for their contract covering Kingston.

The Role

You will be responsible for liaising with Tenants, Supervisors/Site Managers and the clients regarding access and their planned maintenance programme of works. This will consist of kitchen & bathroom upgrades, replacement Windows & doors, electrical rewires & re-roofing

Responsibilities

* Liaising closely with Tenants & Scheme Manager regarding access and programme of works

* Assisting and liaising with Site Managers, Supervisors and the Client

* Contacting neighbourhood housing associations and establishing working relations

* Visiting tenants and advising them on completion dates, colour schemes etc.

* Attending/chairing tenant forum meetings/open days advising tenants of works being completed

* Conducting surveys

* Pre-entry visits to introduce the company & to advise tenants on works being completed

* General admin - printing letters, updating files and trackers, arranging appointments etc.

Qualifications & Experience

* Must have previous experience of working as an TLO/RLO on social housing projects.

* Ability to manage own workload & work to tight deadlines

* Ability to work under pressure

* Full UK Driving Licence (company vehicle is provided)#J-18808-Ljbffr

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