Resident Liaison Officer

4 weeks ago


Greater London, United Kingdom Anderselite Full time

**Sector**: Building Services, Residential, Construction
- **Contact**: Stephen Pindar
- **Contact Phone**: 0161 503 1956
- **Expiry Date**: 11 September 2023
- **Job Ref**: 403698SOP

Resident Liaison Officer

**Salary**: £25-£30k per annum plus car allowance, fuel card and package
Location: North London
Type: Permanent
A leading property service contractor requires an enthusiastic Resident Liaison Officer to join their Southern branch team on a permanent basis developing positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes.
The core task is ensuring you are developing significant positive relationships and as such the role is ideal for someone passionate about implementing high levels of customer service. As Resident Liaison Officer you will be the main point of contact and deal with any queries tenants may have. The role will require regular travel to Camden, as and when required.
Summary of your role:

- Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates
- Attending and chairing tenant forum meetings to advise tenants of works being carried out
- Monitor customer complaints and resolve any potential issues
- Attend Site and client meetings where required.
- Act professionally always as the face of the company and assist in business growth where possible.

What we require from you?
- 2 years’ experience working as an RLO or in a customer service-based role (essential)
- Good written and spoken English, with ability to communication effectively.
- Strong computer skills, including the use of MS Office is essential.
- Full UK Driving License

The client has been established for over 35 years and has over 35 branches nationwide. You will be joining a diverse team of highly intelligent professionals with a realistic prospect of career progression.
If you fulfil the requirements above, contact Stephen Pindar on 0161 707 1516 for a confidential chat OR



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