Temporary Customer Service Executive
3 weeks ago
Customer Service Executive Position Available
Are you driven to build solid business relationships and help companies thrive? We're looking for a Customer Service Executive to join our clients team in Bradford on a temporary ongoing basis. The role may also become a permanent opportunity for the right person If you enjoy making meaningful connections and have a knack for problem-solving, this role is for youResponsibilities:
- Keep accurate records of interactions using the CRM system
- Reach out to businesses via phone to introduce the clients products and services
- Encouraging engagement and managing overdue payments through outbound calls
- Occasionally attend events to network and represent our client’s services
- Connect businesses with relevant services, both internal and external
- Identify opportunities to attract new members through lead generation and promote services
- Provide support via phone and email during busy periods
- Implement strategies to retain customers
- Previous experience in customer service or sales, preferably B2B
- Strong communication and organisational skills
- Familiarity with CRM software
- Ability to work independently and as part of a team
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