Temporary Customer Service Executive

3 weeks ago


United Kingdom Castle Employment Agency Ltd Full time

Customer Service Executive Position Available

Are you driven to build solid business relationships and help companies thrive? We're looking for a Customer Service Executive to join our clients team in Bradford on a temporary ongoing basis. The role may also become a permanent opportunity for the right person If you enjoy making meaningful connections and have a knack for problem-solving, this role is for you


Responsibilities:

  • Keep accurate records of interactions using the CRM system
  • Reach out to businesses via phone to introduce the clients products and services
  • Encouraging engagement and managing overdue payments through outbound calls
  • Occasionally attend events to network and represent our client’s services
  • Connect businesses with relevant services, both internal and external
  • Identify opportunities to attract new members through lead generation and promote services
  • Provide support via phone and email during busy periods
  • Implement strategies to retain customers
Requirements:

  • Previous experience in customer service or sales, preferably B2B
  • Strong communication and organisational skills
  • Familiarity with CRM software
  • Ability to work independently and as part of a team
If you are immediately available for work and are seeking an exciting role within customer service, apply today#J-18808-Ljbffr

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