Residential Account Manager

2 weeks ago

Oxford Oxfordshire, United Kingdom Capital Maintenance Ltd Full time

Residential Account Manager Capital Maintenance is a Family Run business, established in 1991. We are passionate, dedicated, trustworthy, transparent, and caring. We believe that this allows everyone to fulfil their potential and enjoy the work they do, creating a great work ethic and team culture. The services we offer are catered to our client’s needs, with skilled engineers and a dedicated ranger of departments covering all disciplines in the industry. This combined means our clients are always supported to the highest achievable standard. About the Job: This is fast paced and challenging role. You will need to work efficiently and flexibly. The objective of this role is to ensure the safe and correct delivery of agreed services between the business and any client or contract. Keeping within the agreed terms of any agreement or contract the Account Manager will utilise the pool of engineers available and any sub-contractors to deploy to the client to fulfil their request, using the business systems to track and finance the works. Duties will include but not limited to; System management

  • Clik; for in-house engineers, PPM regime’s, contract specifics, job distribution and allocation of all client works.
  • Client specific systems can include Elogbooks – Dwellent – Riskwise – Concerto
  • One Drive, H&S Portal
Client Management
  • Onboarding a client – application form T&C’s, rates, costs
  • Communicating with a client –
Direct for individual requests largely email or on client systems – (FOLLOW A STEP BY STEP GUIDE, job progression updates / QC’s an important stage) Monthly reporting (regular contract 1 – 1’s) Contract Management
  • Mobilisation of a new client or contract – will include an agreed period of time to have captured key issues like compliance, resourcing, finance etc… (there is a process guide to follow for this)
  • Engineer management – allocating jobs to in-house team – attending monthly tool-box talk – one to ones – checking job sheets etc…
  • Sub-contractor management – Scope agreed between all parties – contract set up on click – regularities as per PPM’s and date schedule to issue out financing – overlooking each process –– managing monthly KPI’s
  • Client Management (As above) – managing monthly KPI’s
  • Delivering at a fast and efficient turn-around time all client or business requirements working either within the demand timelines of the client, or the agreed SLA’s
Core skills and previous experience required for the role;
  • Ability to multitask and stay organised.
  • Ability to thrive in a fast-paced, dynamic environment.
  • Strong communication skills
  • Being through and process driven
  • Proficiency in Microsoft office suite
  • Proven experience in account management in the fabric maintenance sector
  • Professional email etiquette
  • The ability to troubleshoot and work on solutions.
  • Dealing with high value residential customers and tenants.
Working Hours: 8:00 – 17:00 with a 1 hour unpaid lunch break Monday to Friday

  • Residential Account Manager

    2 weeks ago

    Oxford, Oxfordshire, United Kingdom Capital Maintenance Ltd Full time

    Residential Account Manager Capital Maintenance is a Family Run business, established in 1991. We believe that this allows everyone to fulfil their potential and enjoy the work they do, creating a great work ethic and team culture. The services we offer are catered to our client’s needs, with skilled engineers and a dedicated ranger of departments...

  • Residential Account Manager

    7 days ago

    Oxford, Oxfordshire, United Kingdom Capital Maintenance Ltd Full time

    Residential Account Manager Capital Maintenance is a Family Run business, established in 1991. We believe that this allows everyone to fulfil their potential and enjoy the work they do, creating a great work ethic and team culture. The services we offer are catered to our client’s needs, with skilled engineers and a dedicated ranger of departments...

  • Residential Account Manager

    7 days ago

    Oxford, Oxfordshire, United Kingdom Capital Maintenance Ltd Full time

    Residential Account Manager Capital Maintenance is a Family Run business, established in 1991. We are passionate, dedicated, trustworthy, transparent, and caring. We believe that this allows everyone to fulfil their potential and enjoy the work they do, creating a great work ethic and team culture. The services we offer are catered to our client’s...

  • Residential Account Manager

    2 weeks ago

    Oxford Circus, United Kingdom Capital Maintenance Ltd Full time

    Residential Account Manager Capital Maintenance is a Family Run business, established in 1991. We are passionate, dedicated, trustworthy, transparent, and caring. We believe that this allows everyone to fulfil their potential and enjoy the work they do, creating a great work ethic and team culture. The services we offer are catered to our client’s...

  • Residential Account Manager

    2 weeks ago

    Oxford Circus, United Kingdom Capital Maintenance Ltd Full time

    Residential Account ManagerCapital Maintenance is a Family Run business, established in 1991.We are passionate, dedicated, trustworthy, transparent, and caring. We believe that this allows everyone to fulfil their potential and enjoy the work they do, creating a great work ethic and team culture.The services we offer are catered to our client’s needs, with...

  • Finishing Manager

    4 days ago

    Oxford, Oxfordshire, United Kingdom Pinnacle Recruitment Ltd Full time €50,000

    Finishing Manager – Buckinghamshire – Residential Home » Residential » Finishing Manager – Buckinghamshire – Residential Salary: up to £50,000 plus package Location: Buckinghamshire Regions: Buckinghamshire, Oxfordshire Finishing Manager’s – Residential Developer – Buckinghamshire My client is a top UK residential developer...

  • Project Manager

    3 days ago

    Oxford, Oxfordshire, United Kingdom Pinnacle Recruitment Ltd Full time €70,000

    Project Manager – Residential – Oxford/Bucks Home » Residential » Project Manager – Residential – Oxford/Bucks Salary: up to £70,000 Location: Oxford/Bucks Regions: Buckinghamshire, Oxfordshire Residential Project Manager’s – Oxford/Bucks – £70,000 Plus Package Currently working with some of the UK’s leading residential...

  • Residential Site Manager

    2 months ago

    Oxford, Oxfordshire, United Kingdom Pinnacle Recruitment Ltd Full time

    Residential Site Manager – New Build – Oxfordshire Home » Residential » Residential Site Manager – New Build – Oxfordshire Salary: £55,000 Location: Oxfordshire Regions: Buckinghamshire, Oxfordshire A Site Manager is required to work for a residential developer in Oxfordshire. This developer is known for the luxury residential...

  • Part-time Accounts and Payroll Assistant

    1 week ago

    Oxford, United Kingdom Fairfield Residential Home Full time

    **Accounts and Payroll Assistant** Fairfield Residential Home is an independent charitable trust providing care and assistance to elderly residents in a unique and supportive environment. Founded in 1947, it has a long standing reputation for delivering excellent standards of care. Initially established in a large Victorian house at 115 Banbury Road,...

  • Residential Property Manager

    4 weeks ago

    Oxford, United Kingdom Jackson Sims Recruitment Ltd Full time

    Title: Portfolio Manager Hours: Monday - Friday 9am - 5:30pm Overview: The Property Manager is responsible for the day-to-day management of their own portfolio of properties The portfolio is likely to comprise of a mix of property types (in terms of age, size and location of property) and you are likely to be working for a variety of different...

  • Registered Manager

    3 weeks ago

    Oxford, Oxfordshire, United Kingdom SCR Full time

    Registered Manager - Residential Care I am recruiting for an experienced and quality focused Registered Manager for a fantastic residential home for older people based in the Oxford area. The home is a beautiful small/medium sized home including many residents who have Dementia. We are looking for a qualified Registered Manager who has prior experience...

  • Registered Manager

    1 week ago

    Oxford, Oxfordshire, United Kingdom SCR Full time €35,000 - €45,000

    Registered Manager - Residential Care I am recruiting for an experienced and quality focused Registered Manager for a fantastic residential home for older people based in the Oxford area. The home is a beautiful small/medium sized home including many residents who have Dementia. We are looking for a qualified Registered Manager who has prior experience...

  • Accounts Manager

    1 month ago

    Oxford, Oxfordshire, United Kingdom Reed Full time

    REED Practice are currently working with a Top 20 accountancy firm who are currently seeking an Accounts Manager to join their friendly & approachable team based in Oxfordshire. Responsibilities & Duties for this role: Review annual accounts for companies, partnerships and sole traders Review Company tax returns and computations Prepare accounts...

  • Manager-Account Manager

    1 week ago

    Oxford, Oxfordshire, United Kingdom BMS Performance Full time €32,000 - €35,000

    A company that's "big enough to cope, but small enough to care" Account Manager role, working in and around Oxfordshire. The Role: Outstanding opportunity for someone who has a passion for food, ideally from the FMCG industry. As an Account Manager, you will be inheriting a large, established customer base of 80-90 clients, where you will be tasked with...

  • Manager-Account Manager

    1 week ago

    Oxford, Oxfordshire, United Kingdom BMS Performance Full time €32,000 - €35,000

    A company that's "big enough to cope, but small enough to care" Account Manager role, working in and around Oxfordshire. The Role: Outstanding opportunity for someone who has a passion for food, ideally from the FMCG industry. As an Account Manager, you will be inheriting a large, established customer base of 80-90 clients, where you will be tasked with...

  • Manager-Account Manager

    1 week ago

    Oxford, Oxfordshire, United Kingdom Buchan and London Recruitment Full time €55,000 - €75,000

    New business / Account Manager Hours - Monday - Friday 9am - 6pm or 8:30am - 5:30pm. This is a Hybrid role with 3 days in the office 2 from home. Our Client is an exciting, fast-growing technology company based in Oxfordshire. Reseller channel Account Manager position for a Distributor of wireless & wired networking, security and Cloud solutions,...

  • Manager-Account Manager

    3 days ago

    Oxford, Oxfordshire, United Kingdom Buchan and London Recruitment Full time €55,000 - €75,000

    New business / Account Manager Hours - Monday - Friday 9am - 6pm or 8:30am - 5:30pm. This is a Hybrid role with 3 days in the office 2 from home. Our Client is an exciting, fast-growing technology company based in Oxfordshire. Reseller channel Account Manager position for a Distributor of wireless & wired networking, security and Cloud solutions,...

  • Manager-Account Manager

    1 week ago

    Oxford, Oxfordshire, United Kingdom Buchan and London Recruitment Full time €55,000 - €75,000

    New business / Account Manager Hours - Monday - Friday 9am - 6pm or 8:30am - 5:30pm. This is a Hybrid role with 3 days in the office 2 from home. Our Client is an exciting, fast-growing technology company based in Oxfordshire. Reseller channel Account Manager position for a Distributor of wireless & wired networking, security and Cloud solutions,...

  • Financial Accountant

    1 week ago

    Oxford, Oxfordshire, United Kingdom corriculo Full time

    Job Type: Permanent Principal Accountant , Business Services Manager, Finance, ACCA, ACA, Oxford, COR5461 The successful Principal Accountant will be joining the wider Business Services team based full-time in the Oxford office, in-order to work alongside the Tax Manager providing advisory and consultative responsibilities to a portfolio of clients....

  • Financial Accountant

    1 week ago

    Oxford, Oxfordshire, United Kingdom corriculo Full time

    Job Type: Permanent Principal Accountant , Business Services Manager, Finance, ACCA, ACA, Oxford, COR5461 The successful Principal Accountant will be joining the wider Business Services team based full-time in the Oxford office, in-order to work alongside the Tax Manager providing advisory and consultative responsibilities to a portfolio of clients....