Team Lead Complaints Management

POLAR SPEED DISTRIBUTION LIMITED Polar Speed, a UPS company, is a logistics company and innovative provider of temperature sensitive transportation and pharmaceutical supply chain solutions in the UK. PHARMACY GOVERNANCE & QUALITY LEAD 5 Hours Monday Friday - Between the hours of 8am - 6pm, flexibility will be required for this role with regards to...

**Complaints Handler/Resident Liaison Officer - Social Housing** **Based in East London** **Full time, permanent** **£28,000 per annum** Howells Solutions are working with a leading Social Housing repairs & maintenance contractor to recruit a full time, permanent Complaints Handler to join their team based in East London: **Duties**: - Customer Care and...

About the Role We are seeking a skilled Complaints Resolution Specialist to join our team at the London Borough of Tower Hamlets. As a detail-oriented professional with experience in managing and responding to resident complaints, you will possess strong communication skills and the ability to draft high-quality responses. Key Responsibilities This role...

Your typical day could start with coordinating and responding to all stage two complaint escalations ensuring that responses are provided within the agreed deadlines and that investigation is thorough, objective and accurate. Then you might be supporting the team with the Housing Ombudsman investigations and determination orders, ensuring that all...

Complaints Coordinator RoleWe are seeking a skilled Complaints Coordinator to join our team at Sellick Partnership. This role will focus on managing customer complaints, with a focus on complaints handling, investigation, and resolution. The ideal candidate will have previous experience in complaints handling and excellent administration skills.Daily...

Drive Excellence in Complaint HandlingAs a Senior Complaints Reviewer at Peabody, you will play a pivotal role in delivering an exceptional complaints service to our residents. Your expertise in complaint handling and knowledge of the Housing Ombudsman's complaint handling code will be invaluable in ensuring that responses are thorough, objective, and...

**Complaints Reviews Officer**: - V85102220**£30 Per Hour** - Full Time**Temporary** **East London, Greater London** **Public Sector And Council** **Job Description**: **Responsibilities** - Provide dedicated case management for adhoc complex cases ensuring there is a clear audit of steps being taken and monitoring the delivery of resolutions- Draft...

Your role will involve coordinating and responding to stage two complaint escalations, ensuring thorough, objective, and accurate investigations.You will support the team with Housing Ombudsman investigations and determination orders, meeting all given deadlines.As a Senior Complaints Resolution Specialist, you will identify trends and root causes of...

**Part Time Complaints Handler - Southwark, London** - Competitive salary - Hybrid working - 1 day in the office - 25 days holiday (pro-rata) - Up to 8% pension contribution - Interest-free season ticket loan - Employee assistance programme - Life insurance cover Are you passionate about providing excellent customer service and resolving issues? Our client,...

About the Role We are seeking a skilled Complaints Resolution Specialist to join our team at the London Borough of Tower Hamlets. As a key member of our complaints handling team, you will be responsible for leading investigations and responses to complex Stage 2 complaints, handling high-profile matters, and addressing ombudsman cases. Key Responsibilities...

Role SummaryAs a Senior Complaints Reviewer at Peabody, you will be part of a team that leads the way in driving an excellent complaint service throughout the organization. Your primary responsibility will be to coordinate and respond to stage two complaint escalations, ensuring that responses are provided within agreed deadlines and that investigations are...

Job SummaryWe are seeking a highly experienced Complaints Reviewer to join our team at Peabody. As a Senior Complaints Reviewer, you will play a key role in driving an excellent complaint service throughout our organization.Key ResponsibilitiesCoordinate and respond to stage two complaint escalations, ensuring thorough, objective, and accurate...

The London School of Science & Technology (LSST) is one of UKs leading, largest and fastest growing independent higher education provider with over 8000 students, 6 campuses and 3 university partnerships. The team behind LSST is passionately committed to transforming lives by providing excellent education. We believe no matter what your background, your...

Your typical day as a Senior Complaints Reviewer could start with coordinating and responding to all stage two complaint escalations, ensuring thorough, objective, and accurate investigations. You'll also support the team with Housing Ombudsman investigations and determination orders, guaranteeing all deadlines are met.As a Senior Complaint Reviewer, you'll...

Delivery Team Leader (DTL) Quanta part of QCS Staffing, is a successful international recruitment consultancy, established in 1992. Quanta provide specialist Contract and Permanent recruitment services to clients within Life Sciences, Renewable Energy and Data IT industry sectors across the EMEA, Americas and APAC regions with 85% of our business based...

Your role will involve coordinating and responding to stage two complaint escalations, ensuring thorough, objective, and accurate investigations. You will also support the team with Housing Ombudsman investigations and determination orders, meeting all given deadlines.As a Senior Complaints Resolution Specialist, you will be part of a team driving an...

Rare Opportunity: Claims Relationship Lead with an ambitious Insurance Provider! Were recruiting for a dynamic Norwegian insurance provider whos seeking a Claims Relationship Lead to join their team! If you excel in a client-facing role and thrive on turning challenges into opportunities, this is the perfect fit for you. The role will require frequent...

Job SummaryWe are seeking an experienced Hospitality Team Lead to join our team at Everton Football Club. As a key member of our hospitality team, you will be responsible for ensuring the smooth operation of our hospitality lounges during events.Key responsibilities include:Leading a team of hospitality staff to provide exceptional customer service and...

Service Manager Job Description:Big Sky Additions Ltd is seeking a highly skilled Service Manager to lead their Service and Parts departments. The successful candidate will be responsible for overseeing workshop operations, ensuring volume and profit targets are met, and maintaining high standards of customer satisfaction and team motivation.Key...

Kennedys is looking to recruit an Working Capital Assistant Manager to join our global Finance team based in Chelmsford. The successful applicant will contribute to theeffectiveness of the Finance department by providing a comprehensive and efficient service to internal and external clients in order that the business objectives of the firm and the...