Senior Complaints Resolution Specialist

Your role will involve coordinating and responding to stage two complaint escalations, ensuring thorough, objective, and accurate investigations. You will also support the team with Housing Ombudsman investigations and determination orders, meeting all given deadlines.As a Senior Complaints Resolution Specialist, you will be part of a team driving an...

About the Role We are seeking a skilled Complaints Resolution Specialist to join our team at the London Borough of Tower Hamlets. As a detail-oriented professional with experience in managing and responding to resident complaints, you will possess strong communication skills and the ability to draft high-quality responses. Key Responsibilities This role...

Complaints Resolution Specialist - Insurance (12-Month FTC)Job Title: Complaints Resolution Specialist - Insurance (12-Month FTC)Location: London (Hybrid Working - 4 Days Home/1 Day Office)Salary: Up to £32,000We are seeking a skilled communicator with a passion for problem-solving to join our dynamic team as a Complaints Resolution Specialist. In this...

Complaints Resolution Specialist - Southwark, LondonWe are seeking a skilled Complaints Resolution Specialist to join our team in Southwark, London. As a Complaints Resolution Specialist, you will be responsible for effectively managing complaints in accordance with regulatory guidelines and insurer requirements.Key Responsibilities:Conduct thorough...

About the Role We are seeking a skilled Complaints Resolution Specialist to join our team at the London Borough of Tower Hamlets. As a key member of our complaints handling team, you will be responsible for leading investigations and responses to complex Stage 2 complaints, handling high-profile matters, and addressing ombudsman cases. Key Responsibilities...

Job Summary:We are seeking a skilled Complaints Resolution Specialist to join our team at Novax Recruitment Ltd. As a Complaints Resolution Specialist, you will be responsible for managing and responding to customer complaints in a timely and effective manner.Key Responsibilities:Manage and respond to customer complaints, ensuring that all issues are...

Job SummaryVox Network Consultants is seeking a skilled Complaint Resolution Specialist to join our team. As a Complaint Resolution Specialist, you will be responsible for monitoring the quality of contacts received via various channels, ensuring the learning from complaints is used to support continuous improvement.Key ResponsibilitiesTo monitor the quality...

We are seeking a highly skilled Senior Complaints Resolution Specialist to join our team at Brackenberry Ltd. This is a 3-month contract, highly likely to be extended at the client's discretion.Key Responsibilities:To assess and investigate all types and stages of complaints in accordance with the work allocated and input, maintaining accurate records on the...

Job SummaryWe are seeking a highly skilled Complaints Resolution Specialist to join our team at CRA GROUP LIMITED. The successful candidate will be responsible for managing and responding to Chief Executive Stage complaints, Local Government & Social Care Ombudsman and Housing Ombudsman cases, ensuring timely resolution and appropriate remedies.Key...

Job OverviewCREATE Fertility is seeking a skilled Complaints Manager to join our team in Farringdon, London. As a pioneer in Natural and Mild IVF, we prioritize patient satisfaction and adherence to regulatory standards.Key ResponsibilitiesMonitor and track formal and informal complaints to ensure compliance with company Standard Operating Procedures...

We are seeking a skilled Complaints Resolution Specialist to join our team at CRA GROUP LIMITED.Salary: £32,000 - £40,000 per annumJob Description:Key Responsibilities:To effectively manage and respond to Chief Executive Stage complaints, ensuring timely resolutions and appropriate remedies are implemented.To provide exceptional customer service by...

Fairstone Group Ltd. is seeking a skilled Complaints Resolution Specialist to join their Central Compliance Team. The ideal candidate will have experience in reviewing various financial products and handling complaints in line with regulatory expectations.Key ResponsibilitiesInvestigate and draft final response letters to clients.Support the head of central...

Job OverviewAn exciting opportunity has arisen within the central complaints team for a Complaints Resolution Specialist.Supporting the Corporate Board and the Private Patients complaints team, the purpose of this role will be to provide a comprehensive and high-quality complaints service to our patients and relatives, with a focus on early...

Complaints Coordinator RoleWe are seeking a skilled Complaints Coordinator to join our team at Sellick Partnership. This role will focus on managing customer complaints, with a focus on complaints handling, investigation, and resolution. The ideal candidate will have previous experience in complaints handling and excellent administration skills.Daily...

**Complaints Resolution Officer** **Newham** **Job Role** To be responsible for dealing effectively with the corporate complaints, Members enquiries and Ombudsman enquiries. To work as part of a team to deliver high quality responses to customers complaints and enquiries. To develop and maintain good relations with service areas and partner...

Job SummaryThe State Hospital is committed to delivering exceptional quality of care. To support this mission, the Corporate Services Department provides a platform for users to raise concerns when service delivery falls short of expectations.We are seeking a skilled Complaints Resolution Specialist to provide comprehensive support to the Complaints Manager...

We are seeking a skilled Complaints Resolution Specialist to join our team at Brackenberry Ltd. This 10-month contract, with the possibility of extension, will involve working closely with a Local Authority in Tower Hamlets to assist with the appointment of a Complaints Review Officer.Key Responsibilities:Provide dedicated case management for ad-hoc complex...

Job OverviewAn exciting opportunity has arisen for a skilled Complaints Facilitator to join our central complaints team.As a key member of our team, you will provide a high-quality complaints service to our patients and relatives, focusing on early resolution and excellent communication.Day-to-day duties will include managing a caseload of complaints,...

Job Title: Complaints Resolution SpecialistDescription:Our client is a reputable housing and regeneration organisation with a national reputation for innovative urban and social regeneration. They are seeking a Complaints Resolution Specialist to lead on building trust and credibility in their service charge processes.Key Responsibilities:Engagement:Act as...

Job SummaryThe State Hospital is committed to delivering high-quality care services. To support this goal, we are seeking a skilled Complaints Resolution Specialist to join our Corporate Services Department.Key ResponsibilitiesProvide comprehensive support to the Complaints Manager in line with the Complaints Handling Policy.Contribute to the smooth running...