Lithuanian speaking- call center role

3 weeks ago


Peterborough Cambridgeshire, United Kingdom Global Technology Solutions Ltd Full time €15

Lithuanian and English-Speaking Customer Service Representative Location: Hampton, Peterborough

Pay: £15 per hour, increasing to £17.Contract: Initial 3-month contract with potential for extension

up to 2 weekends a month (with days off during the week)
Are you fluent in both Lithuanian and English, with strong communication skills and customer service experience? This role requires handling customer inquiries, incident management, and proactive problem-solving to ensure efficient and professional support.
Fluent in Lithuanian and English, with excellent verbal and written communication skills
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
GCSE-level education (or equivalent) in Maths and English; Escalate unresolved issues to 2nd-line support or relevant teams as necessary
Stay updated on current procedures and proactively develop skills through training and client interactions
Attend team meetings and escalate service concerns as required to the Shift Leader, Team Leader, Service Desk Manager, or Service Delivery Manager



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