Customer Support Administrator

1 month ago


Stonehouse South Lanarkshire, United Kingdom Dentsply Sirona Full time

Job Description

Clinical Education Courses and Service Support Administrator- Interim

In this role, you will provide excellent service to Dentsply Sirona UK Customers ensuring all equipment and training materials are delivered on time and to the correct location. You will support a small, friendly and busy team with both stock control duties, picking and packing, telephone and administration Full training will be given.

Main key responsibilities:

  • Clinical Education Admin support – processing course requests, managing course equipment stock levels, general admin to support ongoing development of processes.
  • Arranging courier dispatch & collections for clinical education & service centre repairs.
  • This role also supports our Service Centre - phone and email queries, booking in repairs, and collections.
  • Picking and packing of spare parts orders.
  • Receiving deliveries for the Stonehouse site and distributing to the relevant department.
  • Carries out and is involved in perpetual stock counts and annual stock take.
  • Meet Company standards, ethics, and compliance requirements.

Requirements

  • Able to work well within a team and calm under pressure.
  • Provide excellent customer service skills.
  • PC and excel skills.
  • Results orientated and Adaptable/willing to take on new tasks.
  • Able to prioritise workload and work to deadlines.
  • Displays initiative and enthusiasm for their role and company.

Along with this exciting role comes a very competitive salary and an extensive benefits package:

  • Pension
  • Private Medical Insurance
  • Dental Cover
  • Medical Cash Plan
  • Group Income Protection
  • Life Assurance
  • 25 days holidays + your birthday
  • Employee Assistance Program
  • Great offers on several consumer scheme

Because we care about our employees, we have a very friendly and dynamic office environment.

#J-18808-Ljbffr

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