Complaints Resolution Officer

3 weeks ago


Ellingham Norfolk, United Kingdom AKTON Resourcing Ltd Full time

Complaints Resolution Officer Newham Job Role To be responsible for dealing effectively with the corporate complaints, Members enquiries and Ombudsman enquiries. To work as part of a team to deliver high quality responses to customers complaints and enquiries. To develop and maintain good relations with service areas and partner agencies Key Accountabilities To be responsible for detailing with complaints effectively which will include: Processing and managing complaints allocated to you. Ensuring that complaints are properly logged and tracked. Undertaking thorough and detailed investigations of complaints about Council Services and partners. This may include corporate, and /or specialist areas. Mediating and working with staff and managers to bring about the resolution of complaints and enquiries to conclusion, liaising with other services as necessary. Researching background details to complaints and conduct interviews with members of the public, council officers and stakeholders and organise site visits where necessary


  • Child Service Manager

    2 weeks ago


    Ellingham, Norfolk, United Kingdom Ackerman Pierce Ltd Full time

    The candidate will need to fulfil the role of Lead Nurse and CQC Registered Manager for the service and line manage members of the Senior Management Team Have experience of 0-19 children's public health Should have Clinical experience - Registered as a nurse ideally and registered with midwifery council Looking for string management skills To lead the...

  • Contractor Liaison Officer

    Found in: Jooble UK C2 - 3 days ago


    Islington, Norfolk, United Kingdom Qube Recruitment Full time

    Our client is a leader within the built environment, working on multi-million projects throughout the UK. To promote and deliver a high standard of customer care for all residents, ensuring strong communication links exist between the resident, the client, the call centre and the operational team enabling the works to be managed effectively and proactively...

  • Resident Liaison Officer

    Found in: Jooble UK C2 - 3 days ago


    Islington, Norfolk, United Kingdom Qube Recruitment Full time

    Our client is a leader within the built environment, working on multi-million projects throughout the UK. JOB DESCRIPTION: To promote and deliver a high standard of customer care for all residents, ensuring strong communication links exist between the resident, the client, the call centre and the operational team enabling the works to be managed effectively...

  • Registered Manager

    3 weeks ago


    Norfolk, United Kingdom Apex Careers and Staffing Limited Full time

    Manager Responsibilities: Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. ...

  • Registered Manager

    Found in: Jooble UK C2 - 3 weeks ago


    Holt, Norfolk, United Kingdom Apex Careers and Staffing Limited Full time

    Manager Responsibilities: Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and...

  • Registered Manager

    3 weeks ago


    Holt, Norfolk, United Kingdom Apex Careers and Staffing Limited Full time

    Manager Responsibilities: Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and...

  • Sales Office Admin

    3 days ago


    Harleston, Norfolk, United Kingdom Redmore Recruitment Limited Full time

    Administrator (Permanent Full-time) 05 per hour Hours: 8:00am - 17:00pm (Monday to Friday) Career development in a family run business Contributory Pension Scheme My Pay Rewards discounts on vouchers Refer a friend scheme Cycle to work scheme A fantastic opportunity has arisen for a Sales Administrator to join our team at our Needham...

  • Sales Office Admin

    3 days ago


    Harleston, Norfolk, United Kingdom Redmore Recruitment Limited Full time

    Administrator (Permanent Full-time) 05 per hour Hours: 8:00am - 17:00pm (Monday to Friday) Career development in a family run business Contributory Pension Scheme discounts on vouchers Refer a friend scheme Cycle to work scheme A fantastic opportunity has arisen for a Sales Administrator to join our team at our Needham manufacturing site. The successful...

  • Sales Office Admin

    Found in: Jooble UK C2 - 3 days ago


    Harleston, Norfolk, United Kingdom Redmore Recruitment Limited Full time

    Administrator (Permanent Full-time) 05 per hour Hours: 8:00am - 17:00pm (Monday to Friday) Career development in a family run business Contributory Pension Scheme discounts on vouchers Refer a friend scheme Cycle to work scheme A fantastic opportunity has arisen for a Sales Administrator to join our team at our Needham manufacturing site. The successful...

  • Paralegal

    4 days ago


    Norfolk, United Kingdom Venn Group Full time

    **Dispute Resolution Paralegal - West Norfolk** Reputable, regional law firm are seeking to welcome an ambitious Paralegal to join their Norfolk office. **The Firm** Our client are highly respected in the region offering an expertise across various sectors such as family, conveyancing and employment law. The firm have a supportive and inclusive culture...

  • Office Advisor

    3 weeks ago


    Norwich, Norfolk, United Kingdom Reed Full time

    RepairsAdvisor / Customer Service Advisor Job Type: Full-time The role will initially commence on a temporary basis and will become permanent at the 13 week stage however permanent applications will be considered We are looking for a dedicated Repairs Advisor to join our Building Services team. You will be responsible for managing incoming calls,...

  • Independent Visitor

    3 days ago


    Norfolk, United Kingdom Coram Children's Charity Full time

    **Independent Visitors**: - Norfolk** **Voluntary - a few hours per month** **Our Core Purpose** Coram Voice exists to enable and equip children and young people* to hold the system to account, to challenge and support it to do its job properly and to uphold the rights of children and young people to actively participate in shaping their own...

  • Website Engineer

    Found in: Jooble UK C2 - 7 days ago


    Ashill, Norfolk, United Kingdom Serve Talent Full time

    Quality, Health, Safety, and Environmental (QHSE) Coordinator Under the guidance of the QHSE Manager and alongside a supportive team, you will play a pivotal role in ensuring the quality, health, safety, and environmental standards are upheld throughout our operations. While prior experience is beneficial, peer-training will be provided for the right...

  • Website Engineer

    6 days ago


    Ashill, Norfolk, United Kingdom Serve Talent Full time

    Quality, Health, Safety, and Environmental (QHSE) Coordinator Under the guidance of the QHSE Manager and alongside a supportive team, you will play a pivotal role in ensuring the quality, health, safety, and environmental standards are upheld throughout our operations. While prior experience is beneficial, peer-training will be provided for the right...


  • Norfolk, United Kingdom JLL Full time

    About JLL - We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an...

  • CLIENT SUPPORT ADMINISTRATOR

    Found in: Jooble UK C2 - 3 weeks ago


    Fakenham, Norfolk, United Kingdom Elis Full time

    Elis is an international multi-service provider, offering textile, hygiene and facility services solutions. Present in Europe and Latin America, we are an authority in most of the 29 countries in which we operate, employing 52,000 professionals at 440 production and services centres; this is a great opportunity to join a company that supports their...


  • Fakenham, Norfolk, United Kingdom Elis Full time

    Elis is an international multi-service provider, offering textile, hygiene and facility services solutions. Present in Europe and Latin America, we are an authority in most of the 29 countries in which we operate, employing 52,000 professionals at 440 production and services centres; this is a great opportunity to join a company that supports their...


  • Fakenham, Norfolk, United Kingdom Technique Recruitment Solutions Full time

    Customer Relationship Assistant Fakenham, Norfolk Salary £25,000 per annum Office based, not hybrid or remote. What`s also offered... 29 Days Holiday Discounted Gym Membership Employee Assistance Programme On-site Parking We're offering a competitive salary, wonderful work culture, and investment in you as a professional. We currently...


  • Norfolk, United Kingdom Norfolk Citizens Advice Full time

    **Crisis and Energy Adviser** 1 FTE (37 hours per week) Salary £24000 Annual Leave - 20 days plus bank holidays **Location - North Norfolk Area** Job pack Thanks for your interest in working for The Crisis and Energy Department at Norfolk In this pack you’ll find: - Our values - 3 things you should know about us - Overview of Norfolk Citizens...


  • Great Yarmouth, Norfolk, United Kingdom MARKJAMES SEARCH LTD Full time

    Hire Coordinator - Great Yarmouth - Office Based - £13.Act as a local point of contact for service mobilizations and assist with service logistics where required. Assist customers with service & repair requests, enter and maintain accurate data. Enter orders into the system assuring accuracy of all data is maintained to a high standard. Local...