Supplier Engagements Co-ordinator

2 weeks ago


Norfolk, United Kingdom JLL Full time

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

**Your responsibilities will involve**:
To provide support to the accounts payable team India with resolution / knowledge for query management tasks.

To provide support to the accounts payable team India with analysing of all supplier documents that require detailed specialised review (VAT/overseas/other/headleases).

To provide support to the accounts payable team India with resolution / knowledge for payable tasks (Duplicate/Debit balances).

To intercept UK post and ensure correct redirection.

To intercept UK cheques received and ensure correct action and or redirection in line with process guidelines.

To minimise and advertently reduce risk by urgently dealing with all legal documents and 3rd party collection agency’s (reminders/final reminders, late payments, disconnections, court judgements, summons, or bailiff actions)

To attend and support supplier engagement meetings and debt management reviews with accounts payable India to minimise risk to service delivery.

To occasionally be required to provide departmental reporting and updates.

To assist in stakeholder expectations and delivery of client Key Performance Indicators (KPI) and Service Level Agreements (SLA)

To lead and be active in all transition task relating to Suppliers and supporting other operational and finance teams within Sales, Loss of Management and Take on’s.

To understand and support improvements within RICS, Compliance, ISAE and Quality & Assurance to deliver to our control environment and best practices.

Assist in any audit requirements as requested by 3rd party partners for both JLL and Clients.

To contribute to JLL one team, by optimising and feeding back to line management on areas of improvements.

To provide support, training, and development to peers.

To occasionally be required to take part in projects.

To manage any housekeeping both within individual and team functions.

Any other Ad-hoc task not relating to accounts payable India.

Desired skills and experience for this jobKey Skills & Competency Framework:
People Skills

Teamwork

Ownership & Accountability

Decision making & Judgement

Planning & Organisation

Technical, Knowledge and Improvements

Familiarity in Microsoft Office products

Competent and willing in learning how to navigate and manage new systems

**Optional Experience but not a necessity**:
Have some basic accounting background

Problem solving

Driving change

Customer focused

What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.


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