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Customer Service Coordinator
2 weeks ago
Great Culture - Social events, forward thinking with investment in employees
Our client is a well-established entity in the property sector They are renowned for their high-quality services and have a strong presence across the UK. Their dedicated team is committed to delivering excellence in every project. They invest heavily within their employees, you'll receive both internal / external training, shadowing and courses. Allowing for great progression throughout the company, with the current customer service team lead originally being a coordinator before progressing.
Coordinate and manage customer service operations within the property sector.
Respond promptly to customer inquiries, ensuring a high level of service.
Handle customer complaints, providing appropriate solutions and alternatives.
Follow communication procedures, guidelines, and policies.
Continually improve service procedures, policies, and standards.
A successful Customer Service Coordinator should have:
A strong background in customer service within the property industry.
Proficiency in MS Office and customer service software.
An attractive salary package up to £28,000 per annum.
Performance reviews and annual bonus scheme
Generous holiday leave allowance.
Exposure to a wide array of property projects.
Regular team-building events and social activities.
This is an excellent chance to develop your career in the property industry as a Customer Service Coordinator.
Phone number
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