Current jobs related to Customer Service Coordinator - Bristol, South West England - tdm recruitment

  • Customer Service Coordinator

    2 weeks ago

    Bristol, South West, South West England, United Kingdom Vistry Group Full time

    We have a new opportunity for a Customer Service Coordinator to join our team within Vistry Bristol, at our Clifton office. We are looking for a calm and motivated individual to join our fast-paced Customer Service team. You will be responsible with dealing with customer concerns received by telephone or email, appointing contractors to deal with any...

  • Customer Support Coordinator

    7 days ago

    Bristol, UK, South West England, United Kingdom Radiodetection Ltd Full time

    We are seeking a dedicated and detail-oriented UK Repairs Co-ordinator to join our Customer Service team in Bristol, working on a hybrid basis from our offices in Hengrove. In this role, you will play a crucial part in ensuring smooth customer service and repair operations. As one of the primary contacts for repair and service customers, your ability to...

  • Senior Project Coordinator

    1 month ago

    Bristol,, South West England, United Kingdom Asbestos Consultants Europe Ltd Full time

    Job Title: Senior Project CoordinatorLocation: BristolCompany: Asbestos Consultants Europe Ltd (ACE)Type: Full-TimeAbout Us:Asbestos Consultants Europe Ltd (ACE) provides specialist advice and services for all asbestos-related issues across both the public and private sectors. With significant investment and expansion currently underway, we are pleased to...

  • Project Support Coordinator

    4 weeks ago

    Bristol,, South West England, United Kingdom Venatu Recruitment Group Full time

    Project Support Coordinator - EventsBristol£30,000Job Summary:We are seeking a highly organized and detail-oriented Project Coordinator to join a business that specialises in events. The Project Coordinator will play a crucial role in planning, executing, and delivering a variety of events, ensuring that all projects are completed on time, within scope, and...

  • Sales and Customer Service Assistant

    2 weeks ago

    Bristol, South West England, United Kingdom SLS Recruitment Full time

    Customer Assistant - Immediate starts available?Based in the heart of Bristol, our client is currently recruiting for customer service and sales advisors to start immediately due to their recent expansion and high client demand. Dealing with all aspects of our client's sales, customer service and promotions campaigns, these are varied roles requiring...

  • Client Contracts and Senior Project Coordinator

    2 weeks ago

    Bristol,, South West England, United Kingdom Asbestos Consultants Europe Ltd Full time

    Job Title: Client Contracts and Senior Project CoordinatorLocation: BristolCompany: Asbestos Consultants Europe Ltd (ACE)Type: Full-Time - On site - Office based.About Us:Asbestos Consultants Europe Ltd (ACE) provides specialist advice and services for all asbestos-related issues across both the public and private sectors. With significant investment and...

  • Programme Coordinator

    2 weeks ago

    Bristol, UK, South West England, United Kingdom Best Practice Network Full time

    About Us:We at Best Practice Network share the belief that every child, regardless of their background, should benefit from an excellent education. To achieve that, we support and train the educational professionals who work alongside them to be the best they can be, so in turn, they can transform the lives of children and young people.We're a friendly,...

  • NPQ Programme Coordinator

    1 month ago

    Bristol, UK, South West England, United Kingdom Best Practice Network Full time

    About the Role:We at Best Practice Network share the belief that every child, regardless of their background, should benefit from an excellent education. To achieve that, we support and train the educational professionals who work alongside them to be the best they can be, so in turn, they can transform the lives of children and young people.We're a...

  • Senior ITT Programme Coordinator

    2 weeks ago

    Bristol, UK, South West England, United Kingdom Best Practice Network Full time

    About Us:We at Best Practice Network share the belief that every child, regardless of their background, should benefit from an excellent education. To achieve that, we support and train the educational professionals who work alongside them to be the best they can be, so in turn, they can transform the lives of children and young people.We're a friendly,...

  • Activities Coordinator

    3 months ago

    Bristol, South West England, United Kingdom Barchester Healthcare Full time

    ABOUT THE ROLEAs an Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents. Our ethos is all about celebrating life, so you'll help to devise imaginative, fun and motivational activities that suit every interest and ability....

  • Mortgage Services Sales Manager

    2 months ago

    Bristol,, South West England, United Kingdom Countrywide Mortgage Services Full time

    Mortgage Services Sales Manager - Bristol An exceptional opportunity has emerged through natural growth for an experienced Area Mortgage Manager to join us.As the Mortgage Manager, you'll lead 7 of our Taylor's branches from Bristol to Swindon, guiding the existing team of 9 Mortgage Advisors to excellence, while expanding the team further.You'll...

  • BIM Coordinator

    2 weeks ago

    Bristol, UK, South West England, United Kingdom Skilled Careers Full time

    Job Title: Trainee BIM Engineer – Building ServicesLocation: Bristol We are looking for a motivated and ambitious Trainee BIM Engineer to join our dynamic team in the Building Services sector. This is an excellent opportunity for someone eager to start or grow their career in Building Information Modelling (BIM) within a thriving and innovative...

  • Customer Sales Assistant

    2 weeks ago

    Bristol, South West England, United Kingdom SLS Recruitment Full time

    Would you like the chance to represent Clients in a FUN, LIVELY and ENERGETIC environment with a GREAT TEAM?CUSTOMER SERVICE AND SALES ROLE AVAILABLE NOW! START IMMEDIATELY!Our Bristol based client is looking for enthusiastic 'go-getters' to start immediately. As a Customer Service, Sales and Marketing company, they are expanding and looking for...

  • Principal Service Architect

    3 months ago

    Bristol,, South West England, United Kingdom Logiq Consulting Full time

    Senior / Principal Service Architect (Service Architecture Team) This is a fantastic opportunity to join a highly skilled Architecture Team who specialise in design and implementation of complex secure systems. We are a fast growing Small to Medium-Sized Enterprise (SME) who offer a varied workload day-to-day, with long term careers through multiple...

  • Customer Team Leader

    3 weeks ago

    Bristol, South West England, United Kingdom CO-OP Full time

    Closing date: 06-09-2024 Customer Team Leader Location: 171-178 Coronation Road, Southville, Bristol, BS3 1RF Pay: £13.32 per hour Contract: 39 hours per week + regular overtime, permanent, full time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...

  • Customer Team Leader

    4 weeks ago

    Bristol, South West England, United Kingdom Co-op Full time

    Closing date: 06-09-2024 Customer Team Leader Location: 171-178 Coronation Road, Southville, Bristol, BS3 1RF Pay: £13.32 per hour Contract: 39 hours per week + regular overtime, permanent, full time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...

  • Customer Team Leader

    3 weeks ago

    Bristol, South West England, United Kingdom CO-OP Full time

    Closing date: 16-09-2024 Customer Team Leader Location: 109 Bishopsworth Road, Bedminster Down, Bristol, BS13 7JR Pay: £13.32 per hour Contract: 16-30 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (from 5.45am), afternoons, late evenings (10.00pm) and weekends, to be discussed at...

  • Customer Team Member

    4 weeks ago

    Bristol, South West England, United Kingdom Co-op Full time

    Closing date: 04-09-2024 Customer Team Member Location: Axtane House, Hever Road, West Kingsdown, TN15 6HD Pay: £12.00 per hour Contract: 14 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview....

  • Customer Team Member

    4 weeks ago

    Bristol, South West England, United Kingdom Co-op Full time

    Closing date: 11-09-2024 Customer Team Member Location: 193-195 Avonmouth Road, Bristol, BS11 9EG Pay: £12.00 per hour Contract: 12 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (Store Opening) afternoons, late evenings (Store Closing) and weekends, to be discussed at interview. This role...

  • Customer Team Member

    4 weeks ago

    Bristol, South West England, United Kingdom Co-op Full time

    Closing date: 04-09-2024 Customer Team Member Location: Axtane House, Hever Road, West Kingsdown, TN15 6HD Pay: £12.00 per hour Contract: 30 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (from 6am), afternoons, late evenings (until 10pm) and weekends, to be discussed at interview. Role...

Customer Service Coordinator

3 months ago

Bristol, South West England, United Kingdom tdm recruitment Full time

Customer Service Coordinator - 5* housebuilder

£28,000 basic plus bonus

Bristol


We are working with a leading developer investing in great design and building superior specification homes.


They are looking for a Customer Service Coordinator, with excellent people skills and proficient IT knowledge to manage customer concerns, from the point of handover within their 2 year warranty period. you will strive to provide exceptional Customer Service and assist in the development of Customer Service standards, policies, and procedures.


You will have a Customer Service background or be a New Homes Sales Negotiator looking to kick start their Customer Service career. You'll have excellent customer service skills, and want to join the business at time of growth.


With a flexible working structure, You will split your time between Head Office based in Bristol, occasionally site visits across the South West and home. On offer is a basic salary of £28,000 plus bonus.


In this role, you will use your communication and customer service skills, and a willingness to ensure customer ’ satisfaction is at the center of everything you do. You will be ambitious and driven as the company takes pride in developing their talent and progressing their careers.


You will be part of a close knit Customer Service team and report to the Customer Service Manager.


You will be expected to:


  • Ensures all valid defects and maintenance requests are dealt with, organising completion
  • of works identified at the Handover Meeting within the agreed timescales.
  • Be the first point of contact to answer and deal with all calls and enquiries relating to
  • the developments.
  • Delivers consistently high-quality and professional customer service, to internal and
  • external customers by telephone and in written communications.
  • Seeks to continually improve customer satisfaction.
  • Implements systems and procedures to enable all maintenance requests received from
  • internal and external customers to ensure they are resolved within agreed timescales.
  • Maintains regular communication with Maintenance Technicians, Site Managers,
  • Contractors, Managing Agents, the Sales Team and NHBC
  • Allocates work to the Maintenance team within agreed timescales, managing the
  • Maintenance Technicians’ diaries.
  • Updates customers and reporting
  • Reports issues with defects management
  • Manages customer complaints to reduce escalation.



To be successful in the role, you will have:


  • Previous experience as a Customer Service Coordinator, ideally having worked for a housebuilder, developer or housing association in a Customer Service/Care role
  • IT literacy with an excellent telephone manner
  • Professional with a positive attitude
  • Ability to multi-task whilst remaining calm under pressure
  • Excellent interpersonal skills and customer service with strong communication skills
  • Proactive and able to take initiative
  • Full and valid UK driving licence
  • The right to work in the UK



Please note: due to the volume of applications, only successful candidates will be contacted.