Customer Service Coordinator

2 weeks ago

Bristol, United Kingdom Page Personnel Secretarial & Business Support Full time

We are seeking a Customer Service Coordinator to provide excellent customer service and administrative support within the Property sector in Bristol. The successful candidate will be responsible for handling reservations, dealing with enquiries, and maintaining strong relationships with clients.

Client Details

Our client is a well-established property company based in Bristol. They are a small family run business of professionals, they have a solid reputation for delivering exceptional service and maintaining a strong portfolio of properties in the city and surrounding areas. Their focus lies within the urban development sector, where they consistently make substantial contributions.

Description

  • Handling reservation enquiries via telephone, email and face-to-face
  • Updating and managing reservation system data
  • Ensuring high levels of customer service at all times
  • Working closely with the team to manage booking schedules
  • Dealing with customer complaints and issues efficiently
  • Maintaining up-to-date knowledge of property availability
  • Assisting with the coordination of property viewings
  • Providing administrative support to the Secretarial & Business Support department

Profile

A successful Customer Service Coordinator should have:

  • Excellent customer service skills
  • Strong administrative capabilities
  • Ability to handle multiple tasks and priorities effectively
  • Good knowledge of the Property or Hospitality industries
  • Proficiency in using reservation systems
  • Strong communication skills, both verbal and written

Job Offer

  • An attractive salary of around £12.82 per hour
  • The opportunity to work within a vibrant, professional team in Bristol
  • A supportive company culture that values its employees

We invite all interested candidates who meet the above criteria to apply for this exciting opportunity in the Property industry in Bristol.

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