Account Manager/Executives

Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. We are looking for a Senior Account Executive who is passionate about startups and digital native enterprises fueling the next wave of SaaS, FinTech, and AI innovation.
As a Senior Account Executive at DigitalOcean, you will join a dynamic team dedicated to revolutionizing cloud computing and AI. We're looking for a driven Account Executive to embed themselves in the Bay Area's AI ecosystem. Your mission is to fuel our growth by partnering with the most promising AI startups, from stealth founders to rapidly scaling teams. In this role, you’ll be one of the main faces of DigitalOcean in the community, forging relationships with builders and technical leaders to win their business. As a Senior Account Executive at DigitalOcean, you will join a dynamic team dedicated to revolutionizing cloud computing and AI. We're looking for a driven Account Executive to embed themselves within the technology and startup ecosystems. Your mission is to fuel our growth by partnering with the most promising SaaS, FinTech, and AI startups, from stealth founders to rapidly scaling teams. In this role, you’ll be one of the main faces of DigitalOcean in your local community, forging relationships with builders and technical leaders to win their business. Own the relationship with high potential accounts, acting as the primary point of contact for their business and technical needs.
Advocate for your customers internally, working with support and engineering to remove technical roadblocks and ensure their success.
Drive account growth by maintaining meaningful contact and identifying new opportunities.
Partner with marketing, product, and customer success teams to deliver a best-in-class customer experience.
5+ years experience as an account executive or account manager for a technical product or experience as a sales or support engineer.
~ Cloud Infrastructure and AI experience preferred.
~ You excel at managing competing, complex priorities, and can ruthlessly re-prioritize your efforts to focus on high-value activities in a fast-paced environment.
~ You have a proven track record of actively refining and optimizing onboarding and customer success pipelines. You move beyond simple follow-up to provide strategic account guidance, proactively identifying expansion opportunities and ensuring alignment with customer goals.
~ you proactively solicit and synthesize it to identify underlying risks and opportunities, and you work cross-functionally to ensure that feedback is actioned.
~ This is a remote role

You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. We prioritize career development. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.