Account Manager/Executives

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. 

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. Accelerate Equinix’s growth in market share and revenue by penetrating new accounts and work cross-functionally to expand and grow existing accounts. Protect/expand revenue in assigned accounts and work cross-functionally to drive high customer satisfaction. Develop new accounts by working cross-functionally with specific emphasis in enterprise space.

Build Customer Relationships
Plans, builds, and maintains relationships with key stakeholders in assigned accounts/prospects
Facilitates customer relationships to ensure timely resolution of customer issues
Leads Executive Briefings

Leads and drives coordinated sales approach with the extended sales team (Sales Engineers, Solutions Architect, Customer Care, SSA, Commercial Solutions, Sales Operations, etc.) Collaborates with global sales team to sell global Equinix platform
Understands business drivers of accounts and leverages strategic alliances and reseller partners to penetrate accounts

Account Planning
Develops strategic, global account plans focused on maintaining/growing accounts
Drives strategic, global & multi-line of business global account plans

Identifies customer’s business needs, challenges, and technical requirements to match to Equinix solutions in partnership with SEs/SAs
Leading delivery of pitch, leveraging SE/SAs where appropriate; Contract Renewals
Proactively addresses high churn risk customers leveraging internal resources and external partners
Facilitates customer contract renewals and negotiations to protect revenue
Pipeline Management
Identifies at risk accounts, expiring contracts and forecasts churn

Prioritizes list of accounts/prospects for short and long-term pursuit to achieve assigned sales objectives
Coordinates with Opportunity Development Team to strategize lead & sales opportunity qualification
Actively prospects account base to sell global platform and achieves exports outside of country Utilizes available tools to prospect and leverage account strategy plans

Leads commercial offer and contract negotiations, leveraging internal resources as needed to obtain best commercial terms possible
Understands commercial levers and problem solves to make initial recommendations on deal structure
Partners with sales leadership to present at regional deal review

Mentors Account Executives or other sales professionals; leads special projects, provides guidance to team on new products/processes/best practices


Bachelor's Degree required

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form .

All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.