Temporary Branch Manager

2 weeks ago

Newcastle upon Tyne, United Kingdom Momentum Metropolitan Holdings Limited Full time

Metropolitan is one of the oldest financial services brands in South Africa. With a 125-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security.
Metropolitan operates in South Africa, but the brand is also present in 12 African countries including, Namibia, Botswana, Kenya, Ghana, Nigeria, Lesotho, and Swaziland. Metropolitan provides financial wellness solutions that meet the needs of low-income clients, including funeral insurance, health, savings, hospital cash-back cover, retirement solutions and life insurance.FAIS Representative Regulatory Exam Level 5 passed
~ FAIS Representative Regulatory Exam Level 1 passed
~3-5 years’ working experience in the insurance industry environment
~ A Minimum of 2 years managerial experience in overseeing the rendering of financial advice to fulfil the duties of a compliant key individual and be registered with the FSP
~ Class of Business 3 and 7 (Preferable)

Relationship building
Networking
Computer Literacy
Financial services industry (relevant legislation, product and process knowledge, Class of Business knowledge
Driver’s license and own vehicle
implement and manage the operational plans for the region and ensure that is aligned to the overall business strategy.
Develop, implement and manage a risk management strategy for the region than drives compliance to the relevant legislation.
Manage the effective and efficient delivery/implementation of all projects impacting on the region.
Manage the Regional sales target and interpret emerging trends (competitor, market intelligence etc.) Ensure a reduction of wastage through the prevention of fraud, resource management and policy claim ratios and the prevention thereof.
Drive the adherence to high ethical standards and ensure legislative and internal compliance within the region.
Implement, utilize and oversee the effective utilization of the Distribution Management Operating System to monitor and manage financial performance.
Develop and oversee the implementation of sales plans, in collaboration with the Branch Managers, to increase new sales opportunities and penetration levels.
Monitor and track Branch performance to ensure that Branches meet or exceed agreed productivity, production and quality targets.
Ensure technical product and legislative knowledge and that it is always current in order to advise on the most relevant and innovative branch and client solutions and comply with governance and compliance requirements.
Ensure that Branch Managers optimize sales support zones to appropriately manage poor performance and minimize staff turn-over
Induct, develop and support Branch Managers to meet and exceed performance and productivity standards in order to enable passionate and confident managers.
Recruit, select and retain high quality Branch Managers by ensuring an optimum mix of talent in each branch category in order to build capability to meet current and future staffing needs in accordance with the manpower plan.
Coach, mentor, supervise and establish Branch managers to meet and exceed performance standards and enable progression in their career path
Timeously maintain and complete all administrative, client service and reporting duties, including sales and marketing data tracking, feedback and business cases related to the role within the agreed timeframes.
Drive awareness of compliance and risk throughout the Region to ensure compliance to company policy and legislation.
Manage the housekeeping and professional image of the Branches throughout the Region to ensure that high standards are maintained.
Check and approve the relevant documentation to support the sales process in line with business and risk management practices.
Analyse the profitability within the Region and oversee the formulation and implementation of plans for improvement with the relevant stakeholders.
Report on the sales performance of the Region.
Contribute to sustaining a competitive edge through external networking and benchmarking and representation on related forums.
Create a positive work climate and culture to energies employees, give meaning to work, minimise work disruption and maximize employee productivity.
Develop, implement and manage a People Capability plan that ensures that the function has the human resources and skills required to deliver on the strategy for the short-, medium- and long-term.
Identify employee growth and development needs and schedule interventions to enable ongoing development, training and personal growth.
Effectively manage performance within the team in order to ensure business objectives are achieved
Monitor staff compliance to FAIS qualification requirements to ensure Branch managers take necessary action before the FSB deadlines
Control the budget for area, including the authorization of expenditures and implementation of financial regulations.
Manage high risk and problematic financial issues in area of accountability and contribute to the development of policy.
Implement and manage financial risk methodologies, techniques and systems and use to monitor and report on financial activities.
Implement and provide feedback on the effectiveness of financial policy, practice and procedures: preventing illegal, unethical or improper conduct.
Implement risk management, governance and compliance policies in own practice area, to identify and manage governance and risk exposure liability.
Investigate reported willful acts of non-compliance to organisation policy and practice and report on findings
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