Branch Operations Manager

2 weeks ago

Newcastle upon Tyne, United Kingdom Huws Gray Group. Full time

We are looking for a Branch Operations Manager to join us at Lloyd Worrall Newcastle

Lloyd Worrall has been supplying the building industry with its architectural hardware requirements since 1946. The Lloyd Worrall of today is a premier architectural solutions provider to the health, education, commercial, retail and leisure sectors in the construction industry through consultation, specification and end-user interaction. We depend on our qualified and experienced staff to guide and advise our customers on the most suitable solutions for their projects.

We rely on our Branch Operations Manager to support our Branch Managers in making sure the branch is running smoothly.Working in one of our depots you’ll be part of a team where everyone is putting in the effort in to offer brilliant customer service and to get the job done.

Here’s what you can expect to do as a Branch Operations Managerwith Lloyd Worrall:

  • Daily cash reporting and banking
  • Monitoring orders on Bistrack
  • Health & Safety compliance
  • Supplier invoice queries though the portal
  • Completion of customer PPQ questionnaires
  • Resolve customer invoice queries/issuing of credit notes when/where required
  • Upload new customer account applications on portal
  • Upload pro-forma requests to suppliers via portal
  • Daily minus-stock report checks
  • Issue warehouse weekly PPI stock check sheets, checking what has been counted is correct.
  • Delegate contract orders out to internal sales team
  • Main point of contact for any contractors/services required to come into branch (repairs/remedial works, IT etc)

We know you are more than just a CV and embracing everybody’s individuality is what makes us great as a team. We can give you plenty of training and equip you with the tools that you’ll need to succeed as a Branch Operations Manager however, we are looking for someone with previous experience in a similar role.

We know you’re thinking ‘this sounds great, but what’s in it for me?’ Let us tell you:

  • 23 days annual leave, plus bank holidays
  • Company bonus scheme
  • A contributory pension scheme
  • Awards where our colleagues are recognised quarterly and annually
  • A range of training and development programmes to help you progress your career

If you’re in the trade or have ever tackled a home improvement project, you’ve probably heard of us. We’re the Huws Gray Group and we’re made up of a number of brands, including Huws Gray, Hirebase, Civils & Lintels, The Timber Group, PDM, NDI and Angelia Tool Centre to name a few. Up and down the UK, our branches are serving and supporting our local communities with all their building material needs, but we couldn’t do this without the right people, so why not join us?

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