Service/Parts Advisor
3 weeks ago
Parts & Service Advisor Location: Ashington, West Sussex, RH20 2LW (Office Based)
Salary: £29,000 per annum, plus bonus
Job Type: Full Time, Permanent
BPH Attachments are the UK's leading Excavator Attachment specialists. We are the sole importer of the PRODEM brand of attachments which are renowned for their quality, durability and cost effectiveness, along with LaBounty Scrap Shears and the Oilquick quick coupler systems.
As a family-run company established in the 1970's, we have extensive construction industry experience. We offer nationwide next-day delivery on products in stock, and have a team of specialist engineers who can service and repair all attachments brands.
As a Parts & Service advisor you will be an integral part of a dedicated team that focuses on delivering outstanding customer service by supplying / sourcing parts, arranging repairs, processing new orders through our workshops and the transport of these to and from site.
Reporting directly to the Service and Parts Manager, you will be supporting the department with all parts & service aspects to ensure tasks are completed on time and to a high standard, Delivering outstanding customer service at all times.
Co-ordinating and liaising with workshops on new orders, repairs and servicing
Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing advice.
Assist with processing warranty claims
Liaising with inhouse transport and purchasing department for customer sales & repair collections/deliveries
Maintain / update CRM system with timely & accurate data
General admin for the Service & Parts Manager
Taking full ownership of your own performance against targets
General ad-hoc admin duties
Excellent customer service skills
Good working knowledge of MS Office and CRM systems (CRM training Provided)
25 days holiday
~ Company pension scheme
Parts Administrator, Customer Service Advisor, Engineering Parts Advisor, Warehouse Operative, Inventory Administrator, Goods In, Parts Coordinator, Parts Controller, Parts Specialist, Parts Receipt, Customer Support Advisor, Customer Service Administrator, Service Administrator, Logistics Administrator, Client Support Executive may also be considered for this role.
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Parts & Service Advisor
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Pulborough, West Sussex, United Kingdom BPH Attachments Full timeJob Title: Parts & Service Advisor Location: Ashington, West Sussex, RH20 2LW (Office Based) Salary: £29,000 per annum, plus bonus Job Type: Full Time, Permanent Working Hours: 8am - 5:30pm About BPH: BPH Attachments are the UK's leading Excavator Attachment specialists. We are the sole importer of the PRODEM brand of attachments which are renowned...
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Pulborough, United Kingdom BPH Attachments Full timeJob Title: Parts & Service AdvisorLocation: Ashington, West Sussex, RH20 2LW (Office Based)Salary: £29,000 per annum, plus bonusJob Type: Full Time, PermanentWorking Hours: 8am - 5:30pmAbout BPH:BPH Attachments are the UK's leading Excavator Attachment specialists. We are the sole importer of the PRODEM brand of attachments which are renowned for their...
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