Director, Customer Account Manager
1 month ago
Account Director
LINK is a leading global marketing services business. Every day we work with the world’s biggest brands to create and execute experiential marketing campaigns which excite audiences, build customer loyalty and demand attention. Our teams in more than 50+ countries across six continents combine local knowledge with sector expertise to deliver exceptional outsourced marketing communications, transactional services and global brand programs to clients in 150+ markets worldwide.
Our people are passionate about creating outstanding promotional campaigns and brand experiences for the world’s leading consumer brands. We are looking for an Account Director to work with one of the biggest iconic brands. As the senior lead within the market, this role will create long-term, trusting relationships with our customers and to oversee all activities related to the sourcing, management and reporting of all categories identified within the scope of services for LINK.
To oversee, manage and take ownership of our iconic brand. From initial implementation through, to contract delivery through the lifecycle of the contract.
Own the commercial performance of the account and ensure that forecasting and financial reporting is submitted accurately and on time.
Responsibility for global relationship & management of key regional and global stakeholders.
Working closely with Link teams in market to support them to drive more business in their market.
Working to penetrate new markets where we are not yet working, this would involve working closely with the Link regional account teams.
Overseeing all large projects to ensure we are doing everything possible to win these.
Working on some markets directly where we do not have local support in place or where it makes sense for them to be doing this.
Ensure customer service is a priority. Maintaining and updating database of local suppliers and managing the relationships
Work with the team and produce accurate customer quotations and ensure quality samples and artwork for proposals.
Work closely with Senior Management team to ensure that there is a cohesive communication across all of our activities to ensure we are operating as the global outsource strategic partner across marketing items.
Experience working on a single source contract basis
A pro-active approach to managing projects
A keen eye for detail and an understanding of budgeting and financial reporting
Excellent knowledge of MS Office particularly power point and excel
Our organization is dedicated to fostering a workplace environment that values diversity and inclusion. If you feel you need any reasonable adjustments to be made in order to apply for a vacancy at Link, please contact us at careers@link-worldwide.
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