Student Services Coordinator

3 weeks ago

Newport, United Kingdom EF Education First Gruppe Full time

Are you organised, approachable and empathetic? Do you thrive in an internationally dynamic and fun environment? If you tick all of the above, this might be the job for you

We’re looking for our ‘face of EF,’ a friendly and solution-orientated person to take on the role of Student Services Coordinator for EF in Summer 2024. This is the perfect opportunity for somebody looking to gain more experience and boost their CV by working in an international environment.

What will I be doing?

  • In this role, you’ll be the member of staff that all students and staff will get to know best
  • You’ll ensure we are delivering a high level of customer service with an eye on student satisfaction, supported by an experienced operations team

What does my day-to-day look like?

As a Student Services Coordinator for the Isle of Wight, no two days are ever the same. You will be responsible for delivering an exceptional experience to our summer students and some of your duties will include the following:

  • Assisting with new student intakes
  • Creating and closing student cases
  • Rebranding the school in line with current theme
  • Setting up student welcome and social areas
  • Curating daily student challenges
  • Promoting activities in the school
  • Liaising with sales colleagues to solve student problems
  • Preparing paperwork and onboarding material for new starters
  • Following up on student attendance
  • Helping students settle into their course quickly
  • Liaising with Course Leaders

Who will I be working with?

  • You’ll work closely with all school staff
  • You’ll also be working with our summer Activity Leaders and Teachers, taking care of staff welfare and light HR duties

What will you take away?

After a summer of working as an EF Student Services Coordinator, you will enhance your creative skills and experience by working with an international team. You will be a proven problem-solver, adaptable and capable of running a successful school environment while working under pressure. The international surroundings will fine tune your communication skills as well as organisational and planning skills.

What’s required of me?

To be successful in this role you need to be:

  • An approachable and professional individual who is creative and a great problem-solver
  • A team player who is conscious about a strong work ethic and culture
  • Passionate Passion is at the heart of the work we do and is one of EF’s core values

Every EF staff member should have a ‘going above and beyond, never settling for the status quo' mentality. If you think the same way and want to be the person who makes a difference for our students and staff.

Ready to take the next step?

Submit your application and we'll be in touch soon Want to see what our summer in 2023 looked like? Check out our summer highlights video here:

EF, which stands for Education First, operates a local language school on the Isle of Wight that is supported by an international team with a global presence of more than 52,000 members of staff in 116 countries.

EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment.

Want to learn more about life at EF? Follow us on social.

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