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Contract Management Support Lead
2 months ago
We are recruiting for a Contract Support Co-ordinator to join us here at Octavius for a 12-month Fixed Term Contract We are a leading civil engineering organisation delivering safe, sustainable, and efficient transport solutions across the UK.
Hybrid working ; will require coming into our Reigate office every Thursday, and you need to be open to visiting other site offices a couple of times a month.
Answering the phones between 8am-5pm
Answering the phone or responding to emails from the delivery & commercial teams
Inputting data on to COINs to log 2 hour, 24 hour, 7 day & planned faults accurately, in a timely manner & emailing the information to the site managers
Raising Work Order Instructions to subcontractors in a prompt manner when requested (including saving quotes to COINs)
Monitoring 4 demanding mailboxes & managing large quantities of emails
Contacting subcontractors to chase missing or outstanding paperwork
Supporting site managers with their job status reports
Checking all operatives weekly timesheets & overtime for submission
A team of highly motivated, dedicated professionals delivering projects across a variety of frameworks
We offer a competitive rewards package, including a Company Car scheme, Private Healthcare, Pension, Life Assurance cover, 25 days Annual Leave (and a day off for your birthday). You'll also have access to Hybrid working where possible, an enhanced Paternity & Maternity package and the opportunity to develop yourself personally and professionally.
Proficiency in data entry and management systems such as COINs and Citadel (previous experience preferred but not essential).
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Previous experience in a similar administrative or support role is desirable.
Experience in a customer service environment would be advantageous.
additional qualifications in administration or related fields preferred but not mandatory.
