Product Analyst

3 weeks ago


London, United Kingdom Entrepreneur First Full time

This is a ‘Level 3’ position. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. Every day, we empower people to build a life beyond their next paycheck, building a beloved AI that enables you to forge your own path toward financial well-being.
Backed by some of the most well-known investors in tech, we’ve reached millions of people to support them throughout their financial lives, from their first paycheck to their first home and beyond. You will leverage rich user data and sophisticated analytical techniques to see your insights move key metrics like conversion and retention whilst improving user experience for a product used by 78% of our subscriber base.
You’ll also sit within the wider data function here at Cleo; a hotshot chapter of 50 Data Scientists, Product Analysts, and Analytic Engineers with significant industry experience who are at the heart of everything we do at Cleo.
Conduct deep-dive analysis of our Plus feature-set to understand user behaviour, and help us investigate opportunities to grow engagement
Influence the roadmap of your team through presentation of data-based recommendations
Conduct regular A/B tests and causal analyses to determine the impact of product changes on success metrics
Work with Analytics Engineering to prioritise data modelling needs in your area as well as directly contributing to our transformed data codebase
3+ years of experience doing quantitative analysis within a cross functional digital product environment
~ Ability to define new product metrics from complex, unstructured data
~ Knowledge of statistics (e.g. hypothesis testing, regressions)
~ Excellent SQL skills
~ Experience with data visualisation tools such as Tableau, Superset, Looker, Mode
~ Experience with data modelling/dbt is a nice-to-have, but not essential
~ Fluency in Python and its application in data analysis is a nice-to-have, but not essential

A competitive compensation package (base + equity) . A clear progression plan. You will always have a clear development plan, built using our skills framework, and a people-manager who works hard to help you on that journey.
~ Hybrid-first: Join our hybrid-first team, where we blend the best of both remote and in-office work. We expect our team members to be in our London office 1-2 times a week. Performance reviews every 8 months, with generous pay increases and equity top-ups for high performers
~ Private Medical Insurance, dental cover, life assurance
~25 days annual leave + 1 additional day for every year you spend at Cleo (+ public holidays)
~6% employer-matched pension
~1 month paid sabbatical after 4 years at Cleo
~ Enhanced parental leave
~ Online mental health support via Spill
~ Regular socials and activities, online and in-person
~ Check out our full benefits package here


Why? 99% of our users are based in the US – where financial health is often overlooked. We’ve shifted our focus to where we can provide the most value and make the greatest impact for users.


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