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Office Administrator

3 months ago

Worksop Nottinghamshire, United Kingdom The School of Artisan Food Full time

The School of Artisan Food

Office Administrator (Education)

Full-Time (40 hours per week over 5 days, Monday – Friday, 08:30-17:00

Reporting to Managing Director.

The role

The School of Artisan Food is seeking a full-time Office Administrator with a genuine passion for food, and a strong personal belief in the vision and mission of the School, to join the team in the delivery of world-class, inclusive food education.

The School delivers food education to a range of diverse groups, including short courses in artisan baking, butchery, and cheesemaking, courses in partnership with local charities and social enterprises, higher education courses, professional courses for teachers and healthcare professionals, and secondary school courses delivered via its Best Food Forward Project.

The Office Administrator role will see the successful applicant contributing to the delivery of high-quality administrative support to customers, the management team, technicians, and tutors, throughout all areas of the business.

The successful applicant will be hardworking, and confident operating efficiently and effectively within existing administrative processes, as well as identifying and implementing administrative improvements across all workstreams.

A background in food and/or education is preferred, and the School is particularly keen to hear from applicants with a demonstrable history of work that aligns with its values.

As the role is spread across the business, the applicant will be skilled in managing a varied workload, and comfortable anticipating and responding to fluctuations in demand as the workload of the management team evolves.

The successful applicant will be enthusiastic about working across the School’s diverse portfolio, and able to gel well with the close, supportive, and dedicated team.

The School is uniquely located on the beautiful Welbeck Estate within Sherwood Forest, and staff can enjoy outstanding, freshly produced lunches at subsidised rates, making this a unique opportunity for the right candidate.

Key areas

- General administrative support across the business

- Supporting the Studies Team in delivering high quality services to students on our higher education programmes.

- Assisting with The School’s financial systems to ensure compliance with budget, audit and monitoring processes and systems

- Customer support, including managing customer enquiries via email, website and telephone and acting as first point of contact for visitors

General administrative support

- Working as part of the general administration team in day-to-day operation of The School.

- Provide administration support and personal assistance to the Managing Director and/or other senior colleagues where such need is specifically identified.

- Taking bookings over the phone and relating them to the website

- Supporting general office administration and the smooth running of the office

- Adhering to systems and procedures – reviewing with Operations to implement better practices.

Support the Studies Team

- Administration of online learning platforms, communication with students, organisation of schedules and general administration

Assisting with The School’s financial systems

 

· General financial administration under direction of the Finance Officer

· Administering the purchase ledger

· Working within the SAGE accounting software environment and/or other accounting systems in the future

 

 Customer support

 

· Responding to phone, email and website enquiries along with the Sales and Marketing team

· Communicating and handing over to other team members as needed

· Resolving and reporting issues with payments/vouchers/etc., to Marketing or Finance

· Running reports from the website

· Identifying issues in copy and raising these accordingly

· Website administration including inputting customers bookings.

· Welcoming and receiving visitors at the reception

· Always demonstrating a high level of customer service

About the School of Artisan Food

The School of Artisan Food   is an award-winning, not-for-profit school dedicated to inspiring and helping people from all walks of life to learn about food.

 

The School of Artisan Food was founded in 2009 by Alison Swan Parente, from a wish to preserve traditional artisan food skills, to teach a new generation of artisan food producers, to promote alternatives to highly processed food, and to think about all aspects of good food. 

 

Situated in the heart of the beautiful Welbeck Estate at the edge of Sherwood Forest, The School of Artisan Food offers a wide range of hands-on courses taught by world-class tutors, from bread to charcuterie, cheesemaking to patisserie and more, with courses ranging from a half day short course to a full BSc (Hons) degree.

 

By working with partners, the School is able to offer a number of bursaries in order to make artisan food accessible to as many people as possible, and works closely with local schools, colleges, voluntary organisations and social enterprises. It also offers practical routes into employment in the artisan food sector and preserves traditional methods of food production which might otherwise be lost.

 

Above all, at The School of Artisan Food hopes to change lives for the better – encouraging confidence, raising aspirations, and improving attitudes to food.

How to apply

If you feel you are the right person for this role, please contact us by emailing recruitment@welbeck.co.uk Please enclose your CV and a covering letter explaining your relevant experience and demonstrating how you are suitable for this post.

Closing date: 13th August 2024.