Operations Control Manager

4 weeks ago


Stansted Essex, United Kingdom Willis Global Full time

Our client, a UK-based ACMI and charter airline offering the quietest, most fuel-efficient aircraft to enable customers to fulfil their capacity requirement and meet environmental objectives are looking to recruit an Operations Control Manager based at their offices based near Stansted Airport.

On Offer - a competitive salary and an attractive working environment including home working, and great opportunity for career progression.

Main Purpose of the Role:

The Operations Control Manager (OCMR) is the day-to-day lead within our Operations Control Centre (OCC), consisting of Operations and Crew Control and strategic planning functions. The OCMR is authoritative, reasoned and collaborative in their approach. They are proactive, able to resolve issues and realize commercial opportunities. The OCMR is a key to supporting people and the success of the day-to-day operation. The OCMR is invested in the coaching and development of our Operations and Crew Control Officers.

The role upholds the highest standards of operational safety and customer service. The OCMR remains focused on safety, operational expenditure and environmental impact. They are a conduit between customers and colleagues, and therefore critical to positive culture, reputation and securing business.

Duties and Responsibilities of the Operations Control Manager:

  • Safe, compliant and punctual services.
  • Leadership within the OCC, pivotal figure during operational disruption and in realising commercial opportunities.
  • Proactive promotion of safe and compliant activities.
  • Interpreting KPIs / metrics into daily objectives.
  • Effective disruption management, collaboration and escalation.
  • Identify opportunities to enhance processes and systems.
  • Training colleagues, imparting knowledge, supporting personal development and team initiatives.
  • Actively contributing to company and industry working groups.
  • Cost control

To Be Considered:

  • Extensive experience working within the Operational environment for a Type-A AOC holder.
  • Experience of people leadership and mentoring.
  • Experience of ACMI operations and charter sales.
  • Working knowledge of Flight Time Limitations and experience of managing Flight & Cabin Crew rosters.
  • Proficiency with operations control and safety management software, strong MS product skills.
  • Flight Planning / ATFM competency.
  • People Management and coaching skills / qualification.
  • Comprehensive knowledge of passenger welfare legislation.
  • Experience of Ground Handling operational standards.
  • Auditing experience / qualification.
  • Experience of supporting Emergency Response Procedures.
  • Conversant in meteorology and aircraft performance.
  • Strong communication skills.
  • Environmental acumen.



  • Stansted, United Kingdom Willis Global Full time

    Our client, a UK-based ACMI and charter airline offering the quietest, most fuel-efficient aircraft to enable customers to fulfil their capacity requirement and meet environmental objectives are looking to recruit an Operations Control Manager based at their offices based near Stansted Airport. On Offer - a competitive salary and an attractive working...


  • Stansted, United Kingdom Willis Global Full time

    Job Description Our client, a UK-based ACMI and charter airline offering the quietest, most fuel-efficient aircraft to enable customers to fulfil their capacity requirement and meet environmental objectives are looking to recruit an Operations Control Manager based at their offices based near Stansted Airport. On Offer - a competitive salary and an...


  • Stansted, United Kingdom Willis Global Full time

    Our client, a UK-based ACMI and charter airline offering the quietest, most fuel-efficient aircraft to enable customers to fulfil their capacity requirement and meet environmental objectives are looking to recruit an Operations Control Manager based at their offices based near Stansted Airport. On Offer - a competitive salary and an attractive working...


  • Stansted, United Kingdom Willis Global Full time

    Our client, a UK-based ACMI and charter airline offering the quietest, most fuel-efficient aircraft to enable customers to fulfil their capacity requirement and meet environmental objectives are looking to recruit an Operations Control Manager based at their offices based near Stansted Airport. On Offer - a competitive salary and an attractive working...


  • Stansted, United Kingdom Willis Global Full time

    Our client, a UK-based ACMI and charter airline offering the quietest, most fuel-efficient aircraft to enable customers to fulfil their capacity requirement and meet environmental objectives are looking to recruit an Operations Control Manager based at their offices based near Stansted Airport. On Offer - a competitive salary and an attractive working...


  • Essex, United Kingdom Ground Control Full time

    Job Title: Operational Account ManagerJob Summary: We are seeking an experienced Operational Account Manager to join our dynamic team at Ground Control. As a key member of our client services department, you will be responsible for managing a portfolio of client accounts, ensuring timely delivery of services and maintaining strong relationships with...


  • Essex, United Kingdom Ground Control Full time

    As an Operations Account Manager at Ground Control, you will play a pivotal role in ensuring the seamless delivery of services to our clients. With around 100 client accounts to manage, your primary responsibility will be to guarantee that all services are delivered according to contractual agreements. This will involve proactively chasing purchase orders...


  • Essex, United Kingdom Ground Control Full time

    About UsGround Control is a dynamic and growing company committed to making a positive impact on the world.About the RoleWe are seeking an experienced Account Manager to join our team. As the primary point of contact for clients, you will be responsible for managing client relationships, coordinating reactive works during weather events, and ensuring...


  • Stansted, UK, Essex, United Kingdom Willis Global Full time

    Our client, a UK-based ACMI and charter airline offering the quietest, most fuel-efficient aircraft to enable customers to fulfil their capacity requirement and meet environmental objectives are looking to recruit an Operations Control Manager based at their offices based near Stansted Airport. On Offer - a competitive salary and an attractive working...


  • Stansted Mountfitchet, United Kingdom Willis Global Full time

    Our client, a UK-based ACMI and charter airline offering the quietest, most fuel-efficient aircraft to enable customers to fulfil their capacity requirement and meet environmental objectives are looking to recruit an Operations Control Manager based at their offices based near Stansted Airport. On Offer - a competitive salary and an attractive working...


  • Stansted, United Kingdom Jet Concierge Club Full time

    **Company description** Jet Concierge Club is a new concept in business aviation transparency; an aircraft management co-operative run entirely for its aircraft owner members. The club is limited to a maximum of thirty select members with bespoke services, profit return and complete transparency. Our proactive JCC culture empowers crews to run their own...


  • Essex, United Kingdom Ground Control Full time

    **Job Summary**We are looking for a highly skilled Transformation Roadmap Manager to join our team at Ground Control. In this role, you will lead the coordination of multiple teams to deliver significant operational changes impacting various IT platforms for Rail & Infrastructure. Your expertise in prioritizing and managing complex projects will be...


  • Stansted, United Kingdom Flightworx Aviation Ltd Full time

    **The Role** The Operations Controller is responsible for assisting the Operations Supervisor with the smooth, day to day running of the operations desk. Reporting to the Operations Supervisor, the Operations Controller’s principal responsibility is to ensure that the daily flying programme is delivered fully and in compliance with our quality and safety...


  • Stansted, United Kingdom Flightworx Aviation Ltd Full time

    **The Role** The Operations Controller is responsible for assisting the Operations Supervisor with the smooth, day to day running of the operations desk. Reporting to the Operations Supervisor, the Operations Controller’s principal responsibility is to ensure that the daily flying programme is delivered fully and in compliance with our quality and safety...


  • Stansted, United Kingdom Flightworx Aviation Ltd Full time

    **The Role** The Operations Controller is responsible for assisting the Operations Supervisor with the smooth, day to day running of the operations desk. Reporting to the Operations Supervisor, the Operations Controller’s principal responsibility is to ensure that the daily flying programme is delivered fully and in compliance with our quality and safety...


  • Stansted, United Kingdom Flightworx Aviation Ltd Full time

    **The Role** The Operations Controller is responsible for assisting the Operations Supervisor with the smooth, day to day running of the operations desk. Reporting to the Operations Supervisor, the Operations Controller’s principal responsibility is to ensure that the daily flying programme is delivered fully and in compliance with our quality and safety...


  • Stansted, United Kingdom Flightworx Aviation Ltd Full time

    **The Role** The Operations Controller is responsible for assisting the Operations Supervisor with the smooth, day to day running of the operations desk. Reporting to the Operations Supervisor, the Operations Controller’s principal responsibility is to ensure that the daily flying programme is delivered fully and in compliance with our quality and safety...


  • Stansted, United Kingdom Flightworx Aviation Ltd Full time

    **The Role** The Operations Controller is responsible for assisting the Operations Supervisor with the smooth, day to day running of the operations desk. Reporting to the Operations Supervisor, the Operations Controller’s principal responsibility is to ensure that the daily flying programme is delivered fully and in compliance with our quality and safety...


  • Stansted, United Kingdom Flightworx Aviation Ltd Full time

    **The Role** The Operations Controller is responsible for assisting the Operations Supervisor with the smooth, day to day running of the operations desk. Reporting to the Operations Supervisor, the Operations Controller’s principal responsibility is to ensure that the daily flying programme is delivered fully and in compliance with our quality and safety...

  • Operations Controller

    7 months ago


    Stansted, United Kingdom Inflite Engineering Services Ltd Full time

    **JOB PURPOSE**: To provide a first line supervisory role requires an assertive, experienced individual with a can do attitude, who believes in delivering the highest level of Customer Service to ensure the reputation and name of Inflite the Jet Centre is held in the highest regard by our Customers. **MAIN RESPONSIBILITIES AND DUTIES**: - Controlling and...