Senior MarTech Manager

We're reinventing payments. In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing. Now, over 150,000 customers across four countries choose to transact billions with us every year. But we're just getting started. Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves. The role... We're looking for a Senior MarTech Manager who thrives at the intersection of marketing, data, and technology — someone who can turn complexity into clarity, building scalable solutions that power growth and customer insight. You'll sit within the Growth Marketing function, leading the vision and roadmap for our marketing technology and data capabilities. Your mission: to design and deliver the data, tooling, automation, and integrations that enable marketers to acquire, retain, and understand customers more effectively. You'll combine deep technical understanding with a marketer's mindset, acting as the bridge between marketing strategy and data infrastructure — and as a catalyst for innovation through automation and emerging AI tools. What You Will Do... Strategy & Roadmap: Define and own the long-term vision, roadmap, and success metrics for Growth Marketing's technology and data ecosystem; Translate marketing objectives into actionable data and technology capabilities; Prioritise and manage the product backlog to maximise business impact; Build business cases for new tools and integrations, leading RFPs and vendor relationships. Delivery & Collaboration: Partner with cross-functional teams across Data Engineering, Analytics, CRM, and Performance Marketing; Oversee the delivery of new capabilities and ensure initiatives are aligned to Growth Marketing OKRs; Work closely with Marketing Operations to communicate project progress, milestones, and outcomes; Manage "build vs. buy" decisions with a focus on scalability and compliance. CRM Enablement: Drive CRM platform implementation across new markets and segments; Own deliverability strategy, IP management, and preference/subscription management; Enable segmentation through customer attributes and behavioural triggers aligned with CRM strategy. Digital Acquisition Enablement: Own the cookies and digital tracking strategy, ensuring compliance and accuracy; Enable audience creation and suppression for paid media teams; Partner with Salesforce and data teams to enhance digital audience data and measurement. Automation & Emerging Technologies: Lead Growth Marketing's automation agenda, identifying and implementing opportunities to streamline processes and enhance campaign efficiency; Evaluate, test, and roll out new AI-driven tools and technologies that improve marketing performance, personalisation, and productivity; Partner with CRM, Performance, and Marketing Ops teams to automate workflows, optimise targeting, and scale marketing effectiveness; Establish frameworks for experimentation and proof-of-concept testing of innovative tools across the MarTech stack; Share learnings and best practices across teams to foster a culture of continuous innovation and smart automation. Compliance & Governance: Ensure MarTech solutions are compliant with data protection, privacy, and ethical standards; Collaborate with Legal, Compliance, and DPO teams on data usage and governance. Measurement & Optimisation: Define and report MarTech KPIs and performance metrics; Use data to forecast, measure, and communicate the impact of MarTech initiatives; Stay ahead of emerging MarTech and AI trends to future-proof the Growth Marketing tech stack. What You Will Bring... Proven experience as a Product Manager or Product Owner in a marketing technology or data environment. Deep understanding of marketing data flows, CRM, AdTech, and customer data platforms. Experience with multi-touch attribution, predictive LTV, AI-powered marketing tools, and automation workflows. Strong communication skills — equally comfortable with engineers, marketers, and executives. Highly organised, with excellent documentation and backlog management discipline. A track record of delivering solutions that drive measurable marketing or customer impact. Experience in fintech, SaaS, or other data-rich environments is beneficial but not essential. Dojo home and away We believe our best work happens when we collaborate in-person. These "together days" foster communication, drive innovation and spark our brightest ideas. That's why we have an office-first culture. This means working from the office 4+ days per week. With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you. Question: what's curious, relentless, and customer obsessed? If you're keen to know the answer, you're a third of the way to meeting our Dojo values. If the following speak to you, let's talk: You're curious. You have a real desire to learn and create. You're relentless. You keep going even when it's easier not to. You're customer-obsessed. You know how important customers are to what you do. Diversity, equity, and inclusion at Dojo From local bakeries to well-known eateries, Dojo payments serve over 150,000 places across the UK. And something that's fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve. Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences. If you care about your work, you're curious, and you think customer-first, you have a place at Dojo. To make sure you're the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive. Visit dojo.careers to find out more about our benefits and what it's like to work at Dojo, or check out our LinkedIn and Instagram pages.