Customer Relationship Specialist
4 weeks ago
Apply locations Southampton London time type Full time posted on Posted 5 Days Ago job requisition id R3483 What the Hiring Manager Says
The Operational Resilience Analytics Specialist is responsible for representing the Quilter operational resilience function with collaborating across the company to assess and quantify operational resilience risk and embed remediation measures to ensure that ongoing business as usual is resilient and accountable. This includes working with the Quilter Crisis Management Centre (CMC) to assess the impact of disruptive events and formulate a plausible schedule of testing and remediation. Contract type : Permanent
Conduct analyses that quantify the resilience of individual business processes, technology and third parties.
Review and respond to regulatory requests enquiring about Quilter’s operational resilience.
Demonstrable understanding of operational or business resilience concepts, as distinct from business continuity, in financial services or other complex regulated industries.
Experience with analysing large data sets, and with working with the associated technologies to do so.
Our purpose is to help the generations today and tomorrow to prosper. That means we must guide people through the complexity of planning for their future, with the right financial advice and investment solutions, so that they can have more secure financial futures.
In this ever-changing world, we see that our role in society has never been more meaningful, and we are committed to using our expertise and care to guide our customers through these challenging and unprecedented times.
We truly believe that we have all the ingredients to be the very best in our industry, and we want great people with the care and creativity that we need, to help us get there.
We are passionate about building an inclusive culture where everyone’s contribution is valued, and our people can thrive. Holiday: 26 days
Quilter Incentive Scheme: All employees are eligible to participate in our incentive scheme, based on the company's performance and their contribution to it
Pension Scheme: 10% non-contributory company pension scheme that can be boosted through personal contributions
Private Medical Insurance: Life Assurance: 4x your salary, cover can be increased at your own cost
In addition to our core benefits we offer a range of flexible benefits that you can choose from and pay for conveniently via a salary deduction.
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