Technical Specialist

4 weeks ago

Southampton, United Kingdom Kinetica Full time

Technical Specialist – South UK / Hybrid– Diagnostics

About the Company:

We are looking for a scientist with experience in biochemistry and in a commercial/ client facing role to join the sales and marketing team at an expanding diagnostics company at their site in the Northwest. This well-established company has a comprehensive benefits package and offers excellent career progression potential.


Responsibilities:

  • Generate profitable revenue for the company whilst aligning with existing objectives and strategies.
  • Lead customer sales promotion and collaborate with colleagues to propose and develop products for the product range in the UK and International markets.
  • Drive growth of the product range.
  • Collaborate with internal departments and providers in order to maximize deliverables.
  • Act as customer-facing product specialist, regularly providing sales and technical presentations, addressing technical inquiries and troubleshooting. Assist with new account planning and pre-installation site visits, overseeing installations, and offering user training as needed.
  • Define and support defining the total and addressable value of the market in the UK and Ireland.
  • Assist with tender applications.
  • Maintain technical knowledge of products and markets, acting as a key point of contact for internal and external parties.
  • Assist the Sales team in presenting value propositions to prospects and customers, offering insights and support to drive success.
  • Coordinate with the sales team to conduct extensive site visits with customers to understand their needs, build relationships and identifying future opportunities.
  • Collaborate closely with the Product Specialist team to improve support and response times, boost market penetration and drive product and market development strategies.
  • Compile and analyse market data and proactively communicate significant changes or developments in a timely manner.
  • Evaluate competitor strengths and weaknesses and develop and report on sales strategies that respond effectively, enhancing competitive differentiation and market positioning.
  • Keep the commercial team informed of business requirements and major developments within accounts, participating in critical discussions as necessary.


Requirements:

  • Biochemistry knowledge/background.
  • Experience running assays for testing biological samples.
  • Experience working with the NHS.
  • Commercial acumen.
  • Excellent communication skills.
  • Strong presentations skills
  • Full UK driving license.

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