Workday Business Project Manager

Discover dnata Catering: Elevating In-Flight Dining

dnata Catering is a premier provider of in-flight catering and retail services, renowned for delivering exceptional culinary experiences to airlines across the globe. As part of the dnata Group, a leading global air services provider, dnata Catering operates at 18 airports in the UK, serving 38 airlines with a dedicated team of over 3,000 professionals.

Role Summary:

Change Management is critical to the success of any deployment; this role will lead the Change Management strategy for Workday HRIS implementation and adoption. You will be required to work closely with provider to drive project delivery to time, cost, quality, and scope targets.

Utilise HRIS knowledge to take advantage of standard functionality and best practice to reduce complexity and inefficiency. Establish training and communication plans to address change impacts. This role is accountable for managing project resources, 3rd party interactions and external dependencies as well as work with Executive Sponsor and SteerCo to remove internal barriers to success.

Duration : 6-9 months

Responsibilities

• Lead Change Management strategy for Workday HRIS implementation
• Work with provider to develop and maintain detailed project plan with responsible owners and due dates
• Ensure required business resource is identified and available for project activities including data validation, end-user testing and training
• Define end-user training requirements and training plan for impacted colleagues at all locations across the organisation
• Work with Workstream Leads (WSL) and Subject Matter Experts (SMEs) to provide required functional configuration parameters in prescribed format to provider
• Work with WSLs to optimise processes in order to utilise Workday’s standard business processes and minimize customisation
• Work with business analyst to capture key variations from current state to future state and ensure ‘to-be’ processes are well defined and documented
• Identify training needs and develop training plans to support colleagues to transition to new ways of working
• In conjunction with SMEs conduct audit of functionality already deployed vs Workdays delivered functionality and identify any customisation
• Identify business specific requirements and as necessary manage the Change Control Process with the provider for changes to scope, timeline or requirements
• Manage weekly internal project meeting – prepare status report, capture actions, risks and issues
• Run monthly project steering committee meeting and provide input to monthly change board
• Manage risks and issues log and escalation process to appropriate level as required
• Own the plan for Go-Live of new modules, work with provider to develop deployment plan for system and all associated business activity including communication and training plan for hourly paid staff.

The above list is not exhaustive, and the post-holder will undertake any other duties as required commensurate with the role and responsibilities of the post.

Selection Criteria/Person Specification

Essential:

• Professional qualifications in project and / or programme management
• Project / programme management experience for a minimum of five years
• HRIS deployment expertise
• Competency in utilising project management software tools and methodologies
• Proven experience of significant HRIS project delivery, to demonstrate a credible track record.
• Thorough understanding of project management techniques and methodologies
• Experience and successful track record in stakeholder engagement and management, with proven ability to manage relationships with a diverse range of stakeholders
• Knowledge and experience of budget development, management and evaluation
• Influencing, motivating and leadership skills, with an ability to deliver change
• Ability to navigate senior stakeholder relationships
• Excellent knowledge of MS Office and of project management software
• Strong written and verbal communication skills, with the ability to articulate complex ideas to a variety of audiences.
• Strong analytical, problem-solving, and presentation skills
• Proactive, tenacious, and results driven

Desirable:

• Experience of using Smartsheets as a project management tool
• Experience of deployment of Workday HRIS
• Familiarity with JIRA

Our Values

dnata Catering UK is committed to a set of core values that guide its operations and services. These values emphasise customer satisfaction , integrity , innovation , and sustainability . They strive to provide exceptional culinary services while maintaining high ethical standards and fostering a culture of continuous improvement and environmental responsibility.

dnata Catering UK Values:

• Customer Satisfaction : dnata Catering UK prioritises delivering top-notch services that meet and exceed customer expectations, ensuring a memorable experience for all passengers.
• Integrity : Upholding honesty and transparency in all business dealings, dnata Catering UK fosters trust and reliability with customers, partners, and employees.
• Innovation : Emphasising the importance of creativity and forward-thinking, dnata Catering UK continually seeks innovative solutions to enhance their service offerings and operational efficiency.
• Sustainability : Committed to environmental stewardship, dnata Catering UK integrates sustainable practices into their operations to minimise their ecological footprint and promote a greener future.

These values are integral to their mission of providing high-quality, innovative, and sustainable catering and retail services to airlines across the UK

Why Choose dnata Catering?

1. Culinary Excellence : With a passion for innovation and quality, dnata Catering creates mouth-watering meals that cater to diverse palates, enhancing the passenger experience. Their chefs use the freshest ingredients to craft dishes that are both delicious and nutritious.
2. Customer Focus : dnata Catering places customer satisfaction at the forefront, ensuring that each meal is a memorable part of the journey. They work closely with airlines to customize menus that reflect the tastes and preferences of their passengers.
3. Sustainability : Committed to environmental responsibility, dnata Catering integrates sustainable practices throughout their operations. This includes reducing food waste, sourcing eco-friendly packaging, and implementing energy-efficient processes.
4. Innovation and Technology : Leveraging cutting-edge technology, dnata Catering continually enhances its service offerings. From state-of-the-art kitchens to advanced logistics, they ensure efficient and high-quality service delivery.
5. Global Reach, Local Expertise : With operations in 35 countries, dnata Catering combines global best practices with local insights to provide tailored culinary solutions that meet the highest international standards.

Experience the dnata Difference

Joining dnata Catering means being part of a dynamic and innovative team that is shaping the future of in-flight dining. Our executive chefs inspire the next generation of leaders in our business, whilst ensuring we deliver product across every class that exceeds our customers’ expectations.