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Holiday Sales Manager

4 months ago


Worcester Worcestershire, United Kingdom Startin Group Ltd. Full time

We have an exciting opportunity for a Sales Executive to join our team based at our Suzuki Dealership selling New and Used vehicles based at our Dealership in Worcester.
You must have a passion for sales with customer satisfaction at heart. Have the ability to engage with customers and build a rapport. Be well presented with a desire to succeed, and an heir of confidence about you.
We operate a highly successful team and we are about creating loyal, long term future customers.
Main Duties -
To sell and promote the sale of all new and used vehicles in line with all aspects of dealership and manufacturer policies
To create and maintain a positive customer-friendly sales environment whilst taking responsibility for the day-to-day maintenance and presentation of the showroom
To always be prepared to receive and process new customer enquiries (via telephone, walk-in and email)
To guide and inform the customer whilst being able to give a competent and enthusiastic presentation of all of the vehicles within the product range
To achieve both new and used vehicle sales targets along with secondary accessory and financial services targets
To achieve a high level of customer satisfaction as reported in the monthly customer satisfaction analysis and KPI's
To ensure all customers are handled with Family-like Care
To ensure company processes are followed to improve Customer Satisfaction and retention. This includes embracing Customer Satisfaction Action Plans, proactively selling Service Plans and following up finance renewal leads
To adhere to agreed staff development plans and undertake manufacturer training and e Learning modules to achieve required certification levels
Record all new and used sales enquiries along with all sales activity in the appropriate sales control/dealer marketing system
Offer/carry out a vehicle demonstration drive with all new customer enquiries
To maintain a high level of product knowledge along with a detailed understanding of all current dealer and manufacturer marketing programs
You will possess a valid UK drivers license.
Working hours are between 8.30am and 18:00 Monday – Saturday with a day off in the week
If you feel this role is for you, then we would love to hear from you today
Successful candidates will be contacted within 7 days.
23 days holiday plus bank holidays - rising to 25 after 5 years continuous serviceHealth & wellbeing benefitsGroup life insuranceStaff discount on vehicle purchasesStaff discount on car servicing & repairsLong service and loyalty incentivesStaff referral schemeIn-house, manufacturer & professional qualificationsTeam building and reward eventsChristmas BonusCompany Car
Location
Worcester
Department
Working Hours
Working hours are between 8.30am and 18:00 Monday – Saturday with a day off in the week
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