3rd Line Support Engineer

4 weeks ago


StourportonSevern Worcestershire, United Kingdom Energy Jobline CVL Full time

3rd Line Support Engineer

Location Bromsgrove

Salary – £30-£40k per annum

Full time

Benefits

* 22 days holiday per year plus bank holidays (increases after 3 years)

* Contributory pension scheme (after 3-months)

* Company laptop

* Company mobile phone or contribution to personal mobile phone

* Health Cash Plan (after probation)

Purpose of role:

The company has been operating for almost 8 years providing Datacentre Hosting, IT Support and VOIP systems out of our offices in Stourport on Severn.

As a business, the company are growing and understand that their people are an important part of what enables this to happen. Due to this growth, they are looking for exceptional people to be part of the team and journey. If you are passionate with a will to succeed, then the company would love to hear from you.

The successful candidate will have a strong understanding of IT technologies with a desire to deliver a high-quality service to external customers.

You will have previous experience of working in a similar role with.

* suitable personal skills to build relationships with colleagues and clients.

* highly effective communication skills and phone manner

* the ability to handle challenging customer situations and work under pressure.

* the ability to prioritise workload and multitask.

* the ability to work in a proactive, methodical manner whilst having attention to detail.

* strong problemsolving skills

Main Responsibilities

* Provide IT Troubleshooting via telephone and remote support software.

* 3rd line escalation from 1st and 2nd line support engineers

* To provide some onsite solution implementation

* To diagnose faults with technical systems and take appropriate action.

* To help create new knowledge base articles to share information for reuse throughout the team and customer base.

* Provide a high level and effective service to the company IT and its’ customers.

* Working with Senior Management team to provide top level IT expertise.

Technical Skills Required

* Knowledge of virtualisation technologies (Hyper-V/VMWare). Also, Server, Storage and Networking would be .

* Ability to produce clear and concise documentation.

* Microsoft Windows Server technology design and implementation

* Good knowledge of Active Directory design and implementation

* Good knowledge of cloud technologies (Exchange online, SharePoint, Intune)

* Understanding of security solutions such as implementation of Nextgen Firewalls

Please apply with your CV in the first instance.

Wright Staff are acting as an employment business in relation to this vacancy #J-18808-Ljbffr

  • Stourport-on-Severn, Worcestershire, United Kingdom Wright Staff Recruitment Ltd Full time

    3rd Line Support Engineer Location Bromsgrove Salary - £30-£40k per annum Full time Benefits * 22 days holiday per year plus bank holidays (increases after 3 years) * Contributory pension scheme (after 3-months) * Company laptop * Company mobile phone or contribution to personal mobile phone * Health Cash Plan (after probation) Purpose of role: The...


  • Stourport-on-Severn, United Kingdom Wright Staff Recruitment Ltd Full time

    3rd Line Support Engineer Location Bromsgrove Salary – £30-£40k per annum Full time Benefits * 22 days holiday per year plus bank holidays (increases after 3 years) * Contributory pension scheme (after 3-months) * Company laptop * Company mobile phone or contribution to personal mobile phone * Health Cash Plan (after probation) Purpose of...


  • Stoke-on-Trent, Staffordshire, United Kingdom Akkodis Full time

    2nd Line Support Engineer (VIP Support) Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and providing high level customer support. As an IT Support Specialist,...


  • Redditch, Worcestershire, United Kingdom Clear IT Recruitment Limited Full time

    Our client is seeking a Senior IT Engineer to be based on a hybrid basis, on one of their sites, in either Redditch, Manchester or Sheffield. Manage security incidents and alerts flagged by the Security Operations Centre, Secureworks • Working with the IT Manager and third parties to improve the organisation's overall security • Take ownership of any...


  • Stourport-on-Severn, United Kingdom REED Engineering Full time

    **Multi-skilled Maintenance Enigneer / Electrical Maintenance Engineer** **Stourport** **Days (9 months) (6-14,14-22 rotating 3 months)** £35000 + £2500 shift allowance + OT + Benefits including Pension, Healthcare, Vouchers and Training + Opportunity to develop PLC programming Are you a versatile and experienced maintenance engineer looking for a new...


  • Stourport-on-Severn, United Kingdom Executive Network Group Full time

    **Field Service Engineer - Heavy Plant** Do you want to join a growing and progressive company who are established partners with multiple global construction manufacturers? Do you have a genuine interest in construction equipment and a desire to learn more? Do you thrive best when working for a smaller, yet reputable company but also want the financial...


  • Stourport-on-Severn, United Kingdom Executive Network Group Full time

    **Field Service Engineer - Heavy Plant** Do you want to join a growing and progressive company who are established partners with multiple global construction manufacturers? Do you have a genuine interest in construction equipment and a desire to learn more? Do you thrive best when working for a smaller, yet reputable company but also want the financial...

  • Trading Standards

    1 month ago


    Stourport-on-Severn, Worcestershire, United Kingdom Worcestershire County Council Full time

    Trading Standards & Fair Trading OfficerTwo vacancies availableTeam: Trading Standards, Public HealthPermanent: 37 hoursContact: Bob Charnley, Trading Standards Salary: £36,648 to £43,421 (dependent on experience)Fair Trading Salary: £26,421 to £33,945 (dependent on experience)Fixed Term Contract till 31/03/2025The RoleWorcestershire County Council is...


  • Stoke-on-Trent, Staffordshire, United Kingdom Rapiscan Systems Full time

    Job Description Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations...


  • Stoke-on-Trent, Staffordshire, United Kingdom Rapiscan Systems Full time

    Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-,...


  • Stoke-On-Trent, United Kingdom Rapiscan Systems Full time

    Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-,...


  • Stoke-on-Trent, United Kingdom Rapiscan Systems Full time

    Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-,...


  • Stoke-On-Trent, United Kingdom Rapiscan Systems Full time

    Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-,...


  • Stoke-On-Trent, United Kingdom Rapiscan Systems Full time

    Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-,...


  • Stoke-on-Trent, United Kingdom Rapiscan Systems Full time

    Job DescriptionRapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that...


  • Stoke-on-Trent, United Kingdom Rapiscan Systems Full time

    Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-,...


  • Stoke-on-Trent, United Kingdom Rapiscan Systems Full time

    Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-,...


  • Stourport-on-Severn, United Kingdom Slicker Recycling Full time

    We have an exciting opportunity for an experienced Recruitment Administrator to join our existing HR team. Responsible for identifying and responding to recruitment requests in an organised and effective manner, being a team player with the ability to deliver exceptional customer service in a recruitment capacity. Managing vacancies from the initial point of...

  • IT Support Engineer

    4 weeks ago


    Stoke-on-Trent, United Kingdom Crimson Full time

    **IT Support Engineer - Azure/ Cloud - Stoke-on-Trent** **IT Support Engineer required** for a growing organisation based in Stoke-on-Trent. Within this role, you will be responsible for providing technical 3rd line support to the organisations internal end users, ensuring that all service requestsand internal ticket queries are resolved efficiently and...


  • Stoke-on-Trent, Staffordshire, United Kingdom Rapiscan Systems Full time

    Job Description Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations...