3rd Line Support Engineer

3 weeks ago


StourportonSevern, United Kingdom Wright Staff Recruitment Ltd Full time

3rd Line Support Engineer
Location Bromsgrove
Salary – £30-£40k per annum
Full time
Benefits
* 22 days holiday per year plus bank holidays (increases after 3 years)
* Contributory pension scheme (after 3-months)
* Company laptop
* Company mobile phone or contribution to personal mobile phone
* Health Cash Plan (after probation)
Purpose of role:
The company has been operating for almost 8 years providing Datacentre Hosting, IT Support and VOIP systems out of our offices in Stourport on Severn.
As a business, the company are growing and understand that their people are an important part of what enables this to happen. Due to this growth, they are looking for exceptional people to be part of the team and journey. If you are passionate with a will to succeed, then the company would love to hear from you.
The successful candidate will have a strong understanding of IT technologies with a desire to deliver a high-quality service to external customers.
You will have previous experience of working in a similar role with.
* suitable personal skills to build relationships with colleagues and clients.
* highly effective communication skills and phone manner
* the ability to handle challenging customer situations and work under pressure.
* the ability to prioritise workload and multitask.
* the ability to work in a proactive, methodical manner whilst having attention to detail.
* strong problemsolving skills
Main Responsibilities
* Provide IT Troubleshooting via telephone and remote support software.
* 3rd line escalation from 1st and 2nd line support engineers
* To provide some onsite solution implementation
* To diagnose faults with technical systems and take appropriate action.
* To help create new knowledge base articles to share information for reuse throughout the team and customer base.
* Provide a high level and effective service to the company IT and its’ customers.
* Working with Senior Management team to provide top level IT expertise.
Technical Skills Required
* Knowledge of virtualisation technologies (Hyper-V/VMWare). Also, Server, Storage and Networking would be preferred.
* Ability to produce clear and concise documentation.
* Microsoft Windows Server technology design and implementation
* Good knowledge of Active Directory design and implementation
* Good knowledge of cloud technologies (Exchange online, SharePoint, Intune)
* Understanding of security solutions such as implementation of Nextgen Firewalls
Please apply with your CV in the first instance.
Wright Staff are acting as an employment business in relation to this vacancy



  • Stourport-on-Severn, Worcestershire, United Kingdom Wright Staff Recruitment Ltd Full time

    3rd Line Support Engineer Location Bromsgrove Salary - £30-£40k per annum Full time Benefits * 22 days holiday per year plus bank holidays (increases after 3 years) * Contributory pension scheme (after 3-months) * Company laptop * Company mobile phone or contribution to personal mobile phone * Health Cash Plan (after probation) Purpose of role: The...


  • Stoke-on-Trent, Staffordshire, United Kingdom Akkodis Full time

    2nd Line Support Engineer (VIP Support) Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and providing high level customer support. As an IT Support Specialist,...


  • Stourport-on-Severn, United Kingdom Executive Network Group Full time

    **Field Service Engineer - Heavy Plant** Do you want to join a growing and progressive company who are established partners with multiple global construction manufacturers? Do you have a genuine interest in construction equipment and a desire to learn more? Do you thrive best when working for a smaller, yet reputable company but also want the financial...


  • Stourport-on-Severn, United Kingdom Executive Network Group Full time

    **Field Service Engineer - Heavy Plant** Do you want to join a growing and progressive company who are established partners with multiple global construction manufacturers? Do you have a genuine interest in construction equipment and a desire to learn more? Do you thrive best when working for a smaller, yet reputable company but also want the financial...


  • Stoke-on-Trent, Staffordshire, United Kingdom Rapiscan Systems Full time

    Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-,...


  • Stoke-on-Trent, Staffordshire, United Kingdom Rapiscan Systems Full time

    Job Description Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations...

  • Trading Standards

    4 weeks ago


    Stourport-on-Severn, Worcestershire, United Kingdom Worcestershire County Council Full time

    Trading Standards & Fair Trading OfficerTwo vacancies availableTeam: Trading Standards, Public HealthPermanent: 37 hoursContact: Bob Charnley, Trading Standards Salary: £36,648 to £43,421 (dependent on experience)Fair Trading Salary: £26,421 to £33,945 (dependent on experience)Fixed Term Contract till 31/03/2025The RoleWorcestershire County Council is...


  • Stoke-on-Trent, United Kingdom Rapiscan Systems Full time

    Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-,...


  • Stoke-On-Trent, United Kingdom Rapiscan Systems Full time

    Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-,...


  • Stoke-on-Trent, United Kingdom Rapiscan Systems Full time

    Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-,...


  • Stoke-on-Trent, United Kingdom Rapiscan Systems Full time

    Job DescriptionRapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that...


  • Stoke-On-Trent, United Kingdom Rapiscan Systems Full time

    Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-,...


  • Stoke-On-Trent, United Kingdom Rapiscan Systems Full time

    Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-,...

  • IT Support Engineer

    4 weeks ago


    Stoke-on-Trent, United Kingdom Crimson Full time

    **IT Support Engineer - Azure/ Cloud - Stoke-on-Trent** **IT Support Engineer required** for a growing organisation based in Stoke-on-Trent. Within this role, you will be responsible for providing technical 3rd line support to the organisations internal end users, ensuring that all service requestsand internal ticket queries are resolved efficiently and...


  • Stourport-on-Severn, United Kingdom Slicker Recycling Full time

    We have an exciting opportunity for an experienced Recruitment Administrator to join our existing HR team. Responsible for identifying and responding to recruitment requests in an organised and effective manner, being a team player with the ability to deliver exceptional customer service in a recruitment capacity. Managing vacancies from the initial point of...


  • Stoke-on-Trent, Staffordshire, United Kingdom Rapiscan Systems Full time

    Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage...


  • Stoke-on-Trent, Staffordshire, United Kingdom Rapiscan Systems Full time

    Job Description Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations...

  • Purchase Ledger Clerk

    4 weeks ago


    Stourport-on-Severn, United Kingdom Morgan Advanced Materials Full time

    Overview: We use advanced carbon/graphite, silicon carbide, alumina and zirconia materials to engineer lightweight, low-friction bearings and seals. These materials help solve the problems associated with the use of lubricants in extreme temperatures, corrosive or hygienic environments where access is restricted, and are engineered into products which...


  • Burton-on-trent, United Kingdom CV Bay Ltd Full time

    Lead Operation Engineer / Food ManufacturingWe are looking for a multi-skilled maintenance engineer with a background in plant machinery repairs and maintenance and also Line Operations to join our successful manufacturing business based near Burton on Trent and to work as a LEAD LINE OPERATIONS ENGINEER. We are a renowned food manufacturer. Salary and...

  • General Operative

    4 weeks ago


    Stourport-on-Severn, United Kingdom Breedon Group plc Full time

    **Description**: Love working as part of a team but don’t enjoy sitting behind a computer all day? Love getting stuck in and don’t mind getting your hands dirty? If so and you’re interested in operating mobile plant machinery we believe we have the perfect opportunity for you! We’re currently seeking a General Operative to join the small team at our...