Senior Administrator: Collection Projects

1 month ago


Bristol, United Kingdom Diligenta Full time

Our vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.
The role holder is part of the Finance operations team, dealing with treasury, banking and reconciliations processes, for clients including Aviva and Phoenix.
The job holder is primarily involved in: checking and releasing payment and premium collection files for client defined FCA Important Business Services; checking daily banking transactions for other team members; completion of monthly and quarterly reconciliation tasks including VAT returns; This includes authorisation of movements to and from client BoS accounts, authorisation Bank of Scotland records for new SIPP client accounts, monthly reconciliation of the SIPP self-investment controls accounts, general ledger entries and reconciliation monitoring system (ARCS) returns and completion of VAT returns.
Completing the projects or process improvements within agreed timescales to the standard required, including completion of business requirements, identifying systems access required, completion of access requests, liaising with the project team, Finance Change CoE, clients or other third parties.
Responsible for ensuring that quality records are completed for all non 100% checked tasks, maintain accreditation and quality records for the team, complete sample quality audits for other tasks allocated to you, provide timely feedback to team members and identify follow up training required.
Have excellent numeracy skills, accuracy and attention to detail and communication skills, including ability to communicate clearly with the Major incident team and senior managers across clients (eg. Have proficiency in Microsoft applications (especially MS Excel)
Are flexible and adaptable.
23 days holidays + 8 bank holidays
~ Discretionary annual bonus
~ Company pension scheme membership
~ Gain professional accreditation on completion at no extra cost through our bespoke 24/7 professionally accredited online learning and development tools.
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