ServiceNow Project

7 hours ago


Leeds, United Kingdom Tata Consultancy Services Full time

Role: ServiceNow SME Job Type: Permanent
Join us as a ServiceNow SME.

TCS is a purpose-led transformation company, built on belief. We don’t just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more opportunities to make an impact that matters, through challenging projects which demand ambitious innovation.

Implement AutomatePro toolset mainly AutoTest and migrate the manual test cases to AutoTest.
Evaluate, test and recommend new opportunities for enhancing our software, hardware and IT processes
Evaluate, test and recommend new opportunities for enhancing our software, hardware and IT processes.
Compile and distribute reports on application development and deployment.
Design and execute testing procedures to extract data from test runs. Evaluate and draw conclusions from data related to customer behaviour.


Strong implementation knowledge in AutomatePro.
E2E implementation and onboarding of AutomatePro Auto Test.
Migration of ATF and other manual test cases to Auto Test
Experiences and understanding of Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications.


Significant experience with agile development methodologies and tooling etc. Eg: Scrum, Jira & Confluence
A fundamental understanding of ITSM, ITIL or CMDB
Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs – all scripted aspects of the ServiceNow system
Ensure the Features delivered are fit for purpose and meet the quality and standards according to client’s expectation
Responsible for the technical specification & implementation of the ServiceNow integration
Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.


Diversity, Inclusion & Wellbeing
At TCS, we believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity motto is ‘Inclusion without Exception’.

You’ll find a welcoming culture and many internal volunteering and social networks to join. Our diversity, inclusion and social activities include LGBTQ+ and mental health networks, as well as health and wellness initiatives and sports events (we even sponsor the London Marathon).

TCS celebrates inclusion without exception. We are open to all and treat applications equally, regardless of ethnicity, disability, gender, age, sexual orientation or beliefs.

If you are an applicant who needs an accommodation due to a disability to complete an employment application, or during any phase of the hiring process, please contact us at ansah.com with the subject line: “Disability Accommodation Request”.

Apply online now.



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