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Improvement Manager

4 months ago

Cardiff, United Kingdom Public Health Wales Full time

Please note that we will only accept applications from staff currently employed by NHS Wales. This is a secondment for 12 months until 1/2/2025

If you are interested in applying for this secondment position, you must obtain permission from your current line manager prior to applying.

Would You Like To Become a Key Player In Improving Patient Safety Across NHS Wales?

This is an opportunity for role in the new Quality, Safety and Improvement directorate of the NHS Wales Executive, to be part of our team at a busy and exciting time as we step-up our support to help NHS Wales improve care for the people of Wales.

Improvement Cymru is a core part of this directorate. Together, we work alongside organisations to empower, embed and elevate improvements to quality and safety, delivering all-Wales improvement programmes to achieve quality and safety priorities. Our work is described in our Improvement Cymru strategy published in 2021.

We are recruiting to 1x full time secondment post based in Cardiff. The secondment is until 01/04/25.

This post offers an opportunity to be part of Improvement Cymru at a busy and exciting time as we:

  • Work with the NHS Wales to progress our programme of Safe Care Together

Support our Safe Care Collaborative in partnership with the Institute for

  • Healthcare Improvement, Health Boards and Trusts, which will run until 2024.

Work with global improvement experts, Welsh Government and colleagues across NHS Wales.

Main duties of the job

You'll be joining an ambitious team, comprising some of the most qualified, experienced Improvement professionals in health and social care in Wales. As part of our new direction, we want to strengthen our team by recruiting new team members from diverse backgrounds with a mix of skills, personalities and experiences - considering candidates from both an NHS background as well as other sectors.

The Successful applicant will be allocated to the South East regional team within Programmes, but with ongoing opportunities to matrix work with other Improvement Cymru teams and projects. The post has national responsibilities and the ability to travel across Wales, including overnight stays, will be necessary for all postholders.

Interested candidates are encouraged to contact the role recruitment manager named below to discuss the role further if they have any queries.

About us

The NHS Wales Executive provides a central guiding hand, working in partnership for and on behalf of Welsh Government, in and with the NHS in Wales. The Executive is hosted by Public Health Wales.

We are a national support function delivering 'A Healthier Wales' vision of a whole-system approach to providing excellent health and social care across Wales.

The Executive's role in supporting this vision is to provide strong national leadership and strategic direction enabling, supporting and, where necessary, intervening to ensure the delivery of national priorities and standards, to improve the quality and safety of care. The Executive will drive improvements to achieve better, fairer healthcare outcomes for the people of Wales.

Our organisation is guided by Public Health Wales' Values, 'Working together, with trust and respect, to make a difference'.

We are committed to creating an inclusive workplace that values equality, diversity and inclusion. We welcome applications which represent the rich diversity of the communities we serve and from those wishing to work part time or on a job share basis.

To find out more about working for us and the benefits we offer please visit

For guidance on the application process, please visit

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Person Specification Qualifications
  • Educated to degree level or equivalent experience in a management role.
  • Evidence of continued professional development
  • Completed/previously undertaken improvement training
  • Improvement certification (Improvement in Practice, IHI, Lean etc.)
  • Coaching qualification, such as ILM
Experience
  • Engagement with multi-professional groups and staff at all levels
  • Experience of coaching individuals or teams
  • Presentation and facilitation experience with multi-professional groups
  • Experience of successfully implementing project driven improvements with evidence of learning using improvement science methodologies
Skills
  • Ability to motivate others to encourage collaborative working
  • Ability to collaborate with people in other disciplines and form strong stakeholder relationships to improve services
  • Ability to gather, analyse and present complex data to influence decision making to improve services
  • Ability to find solutions in complex situations that are acceptable to a number of stakeholders
  • Ability to apply improvement skills and knowledge
  • Demonstrate an ability to act as an expert reference point on change management and continuous improvement training issues.
  • Ability to train multi-disciplinary groups including clinical staff in continuous improvement methodologies.
Personal Attributes
  • Understands the importance of being a strong team player, which includes: o Active participation o Co-operation o Respect and support for others
  • Evidence of continuous exploration of alternative solutions to problems
  • Commitment to self-development, actively seeking feedback and learning
  • Ability to focus, concentrate and accurately complete tasks within given timeframes whilst dealing with unscheduled interruptions e.g. changing priorities
  • Ability to meet the frequent travel needs of the post. (The post holder will be required to travel to any location across Wales and UK, as required by the organisation and this may mean frequent overnight stays away from home)
  • Flexible to meet the needs of the service.
  • Welsh Speaking
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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