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Business Administration Apprentice

2 months ago

London, United Kingdom CHANGING LIVES HOUSING TRUST Full time

Business Administration Apprentice

Changing Lives Housing Trust. Our top priority is to help people who're experiencing homelessness or at risk of becoming homeless.

Business Administration Apprentice will be doing:

  • To support the Project Team with the departmental administration
  • To promote and provide appropriate information and advice about the Trust's Services and objectives
  • To meet and greet all visitors to the Trust and filter appropriately
  • To provide secretarial and administrative support which includes typing, minutes taking, filling, data inputting, maintenance admin and management of information held by the company
  • To promote the aims, objectives and services of the association to all visitors and clients
  • To prepare and assist with the collection of data for such weekly, monthly, quarterly and annual reports on Voids Service and Housing Benefit Arrears or any other data that may be required
  • To perform such other duties, appropriate to the role, as may be required by the Project Manager/Trust from time to time
  • To make regular and early contact with all the clients in arrears through hostel visits (which will be supported by a member of the Project Worker team), telephone calls, text messages, emails and office interviews (inc. three way meetings with refers)
  • Prevent arrears from escalating in line with the Trust's rent collection policies and procedures to prevent serious debt and homelessness
  • To undertake other duties that commensurate with skills, knowledge and experience of this post, as and when required by the Senior Management Team
  • To keep up to date with changes to legislation and the impact of welfare reform on both clients and the organisation The training you will be getting
  • Level 3 Business Administration Qualification
  • All training is undertaken online, through a combination of self-paced eLearning and live online classes What to expect at the end of your apprenticeship

Further progression may well be available in other areas within our sector, upon successful completion of Level 3 Business Administration Apprenticeship

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