Business Administration Apprentice

7 months ago

London, United Kingdom Inspiro Learning Full time

You will be responsible for the providing administrative support and work as part of a small, dynamic team providing general station and team support. The position holder will be expected to exhibit a flexible working style at all times. On a day to day basis, the post holder will report into and take instruction from the Lead Staff Assistant and Airport Business Planning Manager.

What you’ll do
- Provide a consistently high quality of administrative support
- Perform a range of administrative duties and be prepared to support the management and frontline team members on a day-to-day basis
- Engage with team members on matters relating to general employee issues
- Assist with orientation for new hires into the company, including Heathrow Airport references
- Communicate any organizational changes with various work groups
- Maintain an accurate employee car park log
- Greet external and internal visitors
- Make hotel/transportation arrangements for visiting AA personnel
- Process invoices from business partners for payment
- Maintain an accurate personal filing system
- Order supplies as needed by administrative & operational teams
- Responsible for receiving and distributing internal and external mail
- Take and publish minutes from meetings
- Adhere to and promote safe working practices all times
- Assist with any employee engagement events
- Carry out any other reasonable duties consistent with this posting
- Have a good telephone manner

To comply with the AA Rules of Conduct Europe & Pacific and work within the context of all Company’s policies & procedures

To maintain a standard of dress code that is appropriate to the role and in accordance with the Company’s uniform/dress policy

To be aware of and sensitive to differences and work in a way consistent with the principles of equal opportunities and anti-discriminatory practice

To undertake any other duties which are consistent with the position. This job description is intended as a guide to the main responsibilities of the position and not an exhaustive list of duties and tasks

To work in any other AA location as and when necessary

To become an apprentice, you must:

- be 16 or over
- not already be in full-time education

You can start an apprenticeship whether you’re starting your career, want a change or you're upskilling in your current job. You can have a previous qualification like a degree and still start an apprenticeship.

As an apprentice you’ll:

- have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace
- learn and train for a specific job
- get paid and receive holiday leave
- get hands-on experience in a real job
- study for at least 20% of your working hours
- complete assessments during and at the end of your apprenticeship
- be on a career path with lots of future potential

**What is an apprenticeship?**

An apprenticeship is a real job where you learn, gain experience and get paid. You’re an employee with a contract of employment and holiday leave. By the end of an apprenticeship, you'll have the right skills and knowledge needed for your chosen career.

**Skills required**:
Excellent interpersonal skills.
- Be reliable and punctual.
- Show respect and understanding for different cultures and backgrounds.
- Have a clear desire to work within the airline industry.
- Excellent punctuality.
- Demonstrate pride and knowledge of the American Airlines brand and understanding of the business strategy.
- Able to build relationships easily and effectively.
- Is an effective communicator.
- Proactively seek solutions.

**Qualifications required**:
5 GCSE’s grade 9-4 (A*-C) or equivalent including Maths and English

**Personal qualities**:

- An interest in Aviation.
- A keen passion to work for American Airlines.
- A firm commitment to complete the coursework requirements and complete the full 15 month course.

Things to consider:

- A fixed term, 15 month contract.
- Highly competitive salary.
- Benefits include: Annual wage increases, shift premiums, travel privileges, pension and

health cover.
- Based at London Heathrow.
- Satisfactory results of security checks including but not limited to Basic Criminal..
- Record Check, Accreditation Check & TSA Watch List (United States Transportation
Security Administration Watch List).
- References covering last five (5) year period.
- Ability to qualify for Heathrow Airport airside access.
- Successful completion of systems training.

**Job Type**: Apprenticeship

**Salary**: £240.00-£429.00 per week

**Benefits**:

- Company pension
- Free parking
- On-site parking

**Education**:

- Certificate of Higher Education (preferred)

Work Location: In person

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