Specialist, Salesforce Platform

2 weeks ago

London, United Kingdom NewDay Ltd Full time

Permanent Full Time role in Marketing.
Located in London - Hybrid.

Permanent Full Time Marketing London - Hybrid 502324 Apply now

Working at our iconic office in King’s Cross, London or Leeds and virtually via Microsoft Teams

Your new role at NewDay

In joining our Salesforce Platform team within Digital Comms you will consult and support on Salesforce Marketing Cloud delivery, functionality, technical architecture and solutions. You’ll work alongside a collaborative team of SFMC SMEs to train and support our Digital Comms colleagues in the build, testing and deployment of multi-channel campaigns and automations. You will be key in championing the latest capabilities of SFMC and Datorama platforms and educating our peers in best-in-class implementation and technical solutions to everyday challenges.

  • Demonstrable experience in using Salesforce Marketing Cloud with solid grasp of functionality and configuration
  • Practical experience in Email Studio, Automation Studio, Content Builder, Journey Builder, Mobile Connect, Automation Studio & Audience Builder
  • SQL, Ampscript, HTML and CSS coding experience
  • Ability to strive for results and rapidly iterate better solutions using agile methodologies
  • Ability to support a full Salesforce project lifecycle from idea creation to implementation
  • Highly organised and effective in fast paced organisations
  • Excellent data and reporting skills with good knowledge of database management systems and process

We need knowledge, experience + expertise in:

  • Experience in a commercial marketing, analytics, CRM, or digital function with an understanding of Commercial drivers and critical metrics
  • Experience with using Datorama
  • Experience in Financial Services or highly data-driven B2C environment
  • Experience with using work management software such as JIRA and Confluence
  • Salesforce Marketing Cloud Email Specialist and/or Developer certifications
  • SFMC technical support or consultancy background

And would love you to know or learn:

  • How to drive significant improvements in processes and ways of working
  • Ability to connect and establish relationships with both technical and commercial partners
  • Strong technical ability in relation to data and technology
  • Ability to work autonomously with high level of self-motivation
  • Aware of risks and issues and responds to them quickly, escalating issues where we need to

Where next? Let’s talk about this role – Apply now or contact talent@newday.co.uk with any queries.

About NewDay

We help people move forward with credit and help our colleagues to move their careers forward too.

We use our highly flexible, scalable, and multi-product digital credit engine to power over 120 million transactions every year. Our brands include Aqua, marbles, fluid and Bip. We partner with leading brands such as John Lewis, AO, Argos and DEKO.

Over 5 million UK customers are supported by our award-winning customer service.

At NewDay, we value all types of diversity. We’re an equal opportunity employer and believe that our differences create a vibrant, authentic working culture. We want all our colleagues to feel able to bring their whole selves to work. We don’t discriminate on the basis of age, physical or mental disability, gender reassignment, marriage and civil partnership, pregnancy and carer status, race (including colour, nationality, and ethnic or national origin), religion or belief, sex and sexual orientation. We make sure that every job is crafted to be inclusive and that people with disabilities or caring responsibilities can take part in the application and interview process. Tell us if you need accommodations: we’ll put reasonable adjustments in place to support you.

We’re focused on what will drive impact in helping people move forward with credit. Our distinctive culture is geared to spark innovation and team working – with lots of open doors for development. Our customers can rely on us because we aim high, support each other, do the right thing and build for the future.

We invest in our colleagues. On top of a strong market competitive salary, you get a bonus opportunity that matches the impact (delivery + values) you drive in your role. We also help you retire better with market leading pensions.

At NewDay, #yourwellbeing matters: You get 26 days holiday and can buy up to 5 more after probation. Then you’ll get extra days as you build your career with us.

NewWork, our flexible, hybrid working approach, helps you to manage your work/life balance - and even bolt on work time in other countries before or after your holiday. And when you’re in the office, you get free healthy breakfast, fresh juices, lunch, barista coffee etc.

Our tax efficient green car and cycle to work schemes save you money (and help the planet).

Ask your Talent Acquisition Partner to tell you more about any of our perks.

We work with Textio to make our job design and hiring inclusive.

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