Reservations Supervisor/Manager
1 month ago
My client is a stunning independent hotel looking to expand their Front Office team and bring in a passionate determined Reception Supervisor to help guide their team bringing brilliant service to every guest of the hotel.
Train, mentor, and supervise front desk staff to ensure high standards of service and professionalism.
Handle guest concerns and complaints promptly and effectively, striving to resolve issues to the satisfaction of the guest.
Collaborate with other departments to ensure seamless guest experiences and efficient hotel operations.
Previous experience in a front desk or guest service role in a hotel or hospitality setting.
Excellent communication and interpersonal abilities, with a focus on providing exceptional customer service.
Schedule: 40 hours a week
Permanent, Full-time
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