Front of House Supervisor

3 weeks ago


Otley West Yorkshire, United Kingdom Tailored Recruitment Consultancy Full time
Tailored Recruitment Consultancy are recruiting for a Front of House Supervisor on a permanent basis for a busy retail outlet in Otley Duties: - Oversee the daily operations of the front of house area, including the dining room - Ensure excellent customer service and guest satisfaction. - Train and supervise front of house staff, including servers and Till operators - Manage reservations and seating arrangements to optimize efficiency and customer experience. - Collaborate with the kitchen staff to ensure smooth communication and coordination between front and back of house. - Monitor inventory levels of supplies, such as menus, utensils, and condiments, and place orders as needed. - Handle customer complaints or concerns in a professional and timely manner. - Maintain a clean and organized front of house area. Experience: - Previous experience working in a similar role in the hospitality industry, preferably in a restaurant setting - Strong leadership skills with the ability to motivate and guide a team. - Excellent communication and interpersonal skills to interact with customers and staff effectively. - Knowledge of food production processes and kitchen operations is preferred. 37 hours a week

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