Online / eCommerce Manager
2 weeks ago
Blanks Factory works with the world’s biggest musicians including Dave, Slowthai, Stormzy, Sam Smith, Disclosure, Loyle Carner, FKA twigs to deliver exciting merchandise campaigns, from concept through to delivery.
We’re looking for a new member of the team to oversee and develop stores for existing clients, develop relationships, as well as helping to build our own in-house brand.
Stores – Creation, updating, daily maintenance and systematic checks of both in house and client stores to ensure fantastic customer and client experience, communicating with various departments essential to trouble shoot tasks.
Marketing – implement digital marketing strategies to drive new customer acquisition and overall sales growth and profitability as well contributing to the brands social media presence.
Stock management – ensure product availability for all products , liaising with production and warehouse teams to make the product intake and dispatch of store orders seamless.
Customer Service – field customer and client queries with CS and in house teams. UX – constantly improving and innovating the user experience for both customer and client through aesthetic, apps and automation.
Analysis & Reporting – providing regular updates to team leads around performance to date, taking a data led approach to define new opportunities to grow sales.
You will be competent in using Microsoft excel, word, shopify, wordpress, mail chimp, social media platforms
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