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Customer Service Advisors
4 weeks ago
Juice is delighted to be supporting a leading organisation in Stroud, in their search for a Customer Service Advisor.
Working within the Collections team, the ideal candidate will have the set objective of maximising cash collections and minimising bad debt through excellent customer service and effective debt recovery processes.
Handle and resolve inbound calls as well as complete outbound calls with customers who are suffering financial difficulty.
~Process and progress accounts through our internal debt collection processes.
Previous experience in customer service roles with an excellent attention to detail and investigative skills
~Confident and professional telephone manner
~Experience of using multiple IT systems simultaneously with good computer literacy (including Microsoft Office software packages)
Monday – Thursday shift between 8.00 and 1 Saturday a month 9.00 (rota basis). Part-time hours can also be offered at a minimum of 25 hours a week
If you would like more information on this fantastic opportunity, please contact Pippa at Juice today for immediate consideration
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