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Customer Service Advisor
5 months ago
**Customer Service Advisor responsibilities**:
- Be the first point of contact for clients, stakeholders, and partner
- Maintain customer accounts and keep CRM updated
- Final checks of all pre-trip documentation
- Handle customer feedback, provide appropriate solutions and alternatives
- Handle changes in bookings
- Possible working on events both in the UK and abroad as required
**Customer Service Advisor skills**:
- High levels of customer service and attention to detail
- Excellent at building relationships with clients, suppliers etc and able to go the extra mile
- Experience in customer service and administration
- Good MS skills such as Word and Excel
**Additional info and benefits**:
- Company Pension Plan
- Major Event Bonus Schemes
- Life Insurance
- Discounted Gym Memberships
- Hybrid Working (a minimum of 3 days a week in the office - following successful completion of your probation period)
- Regular social events
